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Herlong Ford

Edgefield, SC

4.6
928 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 928 reviews

April 26, 2017

Worry free Having been to your dealership in the past for engine problems and the way it was handled I knew that it was easy for me to go back and purchase a new More

by Helen226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Carrow, Meredith Few
April 24, 2017

NOT HAPPY Wether he did ithe knowingly or not I can not say, however, Mr. Munns was NOT HONEST with me. I went in to the dealership after doing research on kbb. More

by Highly dissatisfied 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Munns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhett Parkman
Apr 27, 2017 -

Herlong Ford responded

I want to thank you for your interest in our dealership. I understand you came to look at one of our vehicles and had discussions with two of our sales staff regarding the work that had been done as well as pricing. I can assure you that we did change the battery in the vehicle. I do apologize that the connectors were not properly cleaned. Regarding the price, we do shop our vehicles weekly to be sure we are offering a competitive price. We shop with AutoTrader and use NADA for our figures. I understand you used KBB for yours. We have found KBB to come in quite low in most cases, which is why we use the more favorable NADA. In addition, most lenders and insurance companies require NADA figures in their calculations. We did offer you our best price and I apologize that we could not meet your price request. It certainly is not our intention to make our customers unhappy or feel unimportant or misunderstood.

April 18, 2017

Great experience , great staff! The recent purchase of my new F150 at Herlong Ford was hands down the best dealership experience I've ever had. Meredith and Meryl made the entire pro More

by dwheeler87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Few
April 18, 2017

Exceeded Expectations! This dealership and it's staff is Top Notch! Meredith went above and beyond to make sure I purchased the truck I was most comfortable with. She gave m More

by J. Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Few
March 11, 2017

Best truck buying experience ever !!!!!!!!!!!! I appreciate the fact that you can look around without a salesperson waiting in the shadows. The sales people are very knowledgeable on the products More

by woodyoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
March 05, 2017

Easy purchase Bought the van after searching On-line. .The entire transaction was handled over the phone and by email/text. This vehicle was for business use and wa More

by Rogers Property Management, Inc.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2017

Excellent from beginning to end I have purchased many cars in many cities. My wife and I both agree the purchase at Herlong Ford was the best of all. Wes and all the others were ca More

by bassman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al in parts, Meredith Few, Gina Myers
February 02, 2017

Great Service!! I had a great purchase experience. They were all so nice and made my family so comfortable. I will definitely return and send all of my friends. More

by Fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
October 19, 2016

GREAT SERVICE, GREAT DEAL I had a great experience. no pressure. Jaime was knowledgeable and friendly. This was a very good deal. They even delivered my truck to my house. More

by richjr99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Henry
December 29, 2015

Horrible Experience Buyers Beware. We purchased a used Truck from Herlong Ford on 12/5/15…ten days later we began having issues with the vehicle and had to take it to ou More

by Leanaandcj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee, Kelley
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