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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

May 17, 2017

What breath of fresh air!! I buy a new car every 2 years. It is always a struggle. I had exhausted my search from Columbia to Augusta. Other than a rare couple, all were typical More

by jrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Carrow
May 16, 2017

Outstanding Customer Service We would highly recommend Herlong Ford in Edgefield, SC. We chose to go there when we learned Fred Munns had taken a position there. Fred has sold u More

by His New Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Stover
May 15, 2017

awesome, respectful, kind, sincere,,fun and exciting When looking for the ideal car requires more than then just seeing the car, you want the people that you are buying from to treat you how they would More

by Mr. Pinckney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhett Parkman
May 15, 2017

Worth the drive I found a great truck here on the internet and inquired about it. Meredith was quickly in touch, and set up an appointment for me to see it. I made More

by TruckGuy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meredith Few
May 12, 2017

Partnership When doing business with a dealership I look to form a relationship and partnership with the management and dealer employees. I want people to liste More

by Marc Carney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Wiseman, Christopher Peek
April 27, 2017

Best buying experience in my life The folks that work here are simply the most helpful, knowledgeable, friendliest that you could ever imagine to deal with. We will be repeat customers More

by Toyota63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Herlong himself completed the sale with us., Meredith Few, Allen Stover, Jim Foley
April 27, 2017

Great,Friendly and Affordable!!!! Fred Munns went out of his way to make this sale!! Highly recommended!!! Meryl was as sweet as could be!!! Really enjoyed the Herlong Ford experience! More

by Broncos2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes,Herlong
April 26, 2017

Worry free Having been to your dealership in the past for engine problems and the way it was handled I knew that it was easy for me to go back and purchase a new More

by Helen226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Carrow, Meredith Few
April 24, 2017

NOT HAPPY Wether he did ithe knowingly or not I can not say, however, Mr. Munns was NOT HONEST with me. I went in to the dealership after doing research on kbb. More

by Highly dissatisfied 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Munns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhett Parkman
Apr 27, 2017 -

Herlong Ford responded

I want to thank you for your interest in our dealership. I understand you came to look at one of our vehicles and had discussions with two of our sales staff regarding the work that had been done as well as pricing. I can assure you that we did change the battery in the vehicle. I do apologize that the connectors were not properly cleaned. Regarding the price, we do shop our vehicles weekly to be sure we are offering a competitive price. We shop with AutoTrader and use NADA for our figures. I understand you used KBB for yours. We have found KBB to come in quite low in most cases, which is why we use the more favorable NADA. In addition, most lenders and insurance companies require NADA figures in their calculations. We did offer you our best price and I apologize that we could not meet your price request. It certainly is not our intention to make our customers unhappy or feel unimportant or misunderstood.

April 18, 2017

Great experience , great staff! The recent purchase of my new F150 at Herlong Ford was hands down the best dealership experience I've ever had. Meredith and Meryl made the entire pro More

by dwheeler87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Few
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