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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

August 23, 2018

Polite and Timely The service rep was courteous, very helpful, and my truck service was good. No delays and not a long wait. Gina was great and I had no issues. More

by KTOOLDADDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Myers
August 20, 2018

Not good. Not happy with the sales staff. The worst buyers experience I have ever had. The salesman was incompetent . Wouldn’t return my calls . Left wondering about answers to my question .I More

by PWBERRY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Carrow, James Ray
Sep 20, 2018 -

Herlong Ford responded

PWBERRY, I am so sorry to hear that you had a bad experience. We are normally known for our excellent customer service. My name is Elizabeth and I am the Customer Care Manager. If you would like to discuss this further, please contact me at 803-480-1802 or elizabeth@herlong.net

August 18, 2018

Outstanding service Outstanding support throughout the buying process. I am from out of state, and they were very attentive to my questions. Their website is well run. I More

by Macrackinz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Detailing Deptartment did a great job on this used car, James Ray
Sep 11, 2018 -

Herlong Ford responded

Hi Macrackinz, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2018

Great experience My daughter was in a really bad car accident recently, and we were in the market to replace her vehicle. We had intended to look at a car at Herlong More

by Hannah's Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard White, Jaime Carrow, Glenn McCall
Aug 23, 2018 -

Herlong Ford responded

Hannah's Mom, Thank you for taking the time to write a review. Though it was an unfortunate event that brought you to Herlong, we are humbled to know that your daughter is well and we were able to help get her back on the road again. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If there is anything else we can do to assist you, please let us know! Take care!

August 11, 2018

First time buyer I was very anxious buying a car for the first time, everybody was super friendly and helpful. Would recommend to anyone and I will definitely be back More

by Raerae1214
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
Aug 23, 2018 -

Herlong Ford responded

Raerae1214, Thank you so much for the positive review! Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 10, 2018

Ford F-150 purchase Great customer service. Elizabeth went above and beyond to earn my business. Smooth transaction. No high pressure sales tactics. Finance departmen More

by ALLEN19590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
Aug 23, 2018 -

Herlong Ford responded

Allen19590, Thanks so much for the review. We are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2018

Very helpful They were Very nice, helpful, and friendly would recommend to anyone. I’m very pleased with my purchase great little suv Ford Escape. Thank you! More

by TINAWATERS47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Harris
Aug 23, 2018 -

Herlong Ford responded

TINAWATERS47, We really appreciate you taking the time to leave us feedback on your visit! It is great to hear our Staff took such great care of you! We hope that you enjoy your new Escape and we hope to see you here again!

August 09, 2018

First class from start to finish Friendly people and reasonable pricing. They did exactly what they said they would do.when we arrived everyone was very friendly and courteous. I woul More

by garywfincher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray
August 09, 2018

Great Customer Service, Professionalism and Workmanship The parts and service department are great. They take care of my vehicle in a timely fashion and always point out any other possible issues that are More

by lonewolfdoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boyd and Tony, Brittany Ashley
August 09, 2018

Wonderful service Because it's a wonderful pleasurable place to do business from the time I bought my King Ranch so now the service department is wonderful sales depart More

by FTM2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, Brittany Ashley
Sep 11, 2018 -

Herlong Ford responded

FTM2007, Thank you so much for the great review. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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