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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

January 16, 2019

Outstanding people skills When we first went in, James could not locate the particular vehicle we wanted. After ordering one for us, he made sure it had all we had requested. A More

by Floridatruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meryl Herlong, James Ray, Natalie Stevens
Feb 06, 2019 -

Herlong Ford responded

Floridatruck, we are happy we could make your experience a positive one! Congratulations on your new vehicle and should you need anything, please do not hesitate to reach out.

January 16, 2019

They went beyond great helping me get a car. Great service, never go anywhere else. Herlong Ford is the best. Wes and James were great, went beyond what I expected. They are very friendly. More

by SUSANCLARKWRAPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray
Feb 06, 2019 -

Herlong Ford responded

SUSANCLARKWRAPS, Thanks so much for the review. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 16, 2019

Great People Had the truck I wanted at a good price. Friendly staff that went out of its way to make us feel comfortable. Overall a very good experience. More

by TED P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Kneece
Feb 06, 2019 -

Herlong Ford responded

Ted P, thank you for your kind words and congratulations on your new vehicle!

January 15, 2019

Great people!! nice staff and easy to work with. Wes H and James R were top notch. Meryl is great at her job, Will recommend to anyone wanting and easy car buying More

by OLDIRON68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray
Feb 06, 2019 -

Herlong Ford responded

OLDIRON68, Thank you for the great review! Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 14, 2019

Very good experience Jim Foley was great to deal with and everyone was very friendly. It was good to experience no pressure in our decision to buy our 2013 Ford F-150. More

by GRAYSON and DEE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Foley, Meryl Herlong
Feb 01, 2019 -

Herlong Ford responded

Grayson And Dee, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Please let us know if there is ever anything else we can do for you! Safe travels!

January 14, 2019

Easy place to deal with I found a used F250 at the dealership and by the time I called it had been sold. The dealership found me a similar truck and brought it in. Easy deale More

by IKEJFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Feb 01, 2019 -

Herlong Ford responded

Ikejford, thank you for your kind words and congratulations on your new vehicle! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2019

Service Dept. Is Awful Bobby avoids customers and does not keep his word when he says he will call you. I called and left messages with both Brittany and Brian last week, an More

by PINKLION30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Kornaus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Herlong Ford responded

PINKLION30, Customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please contact us at (803) 637-3151 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

January 08, 2019

Bobby had us in and out before appt. time ,thanks again. Called to set up an appointment for first service on my 2018 F-150,Bobby was very helpful getting me in for service.Thanks to Wes Herlong ,this is my More

by jamesray81165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Kornaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Herlong Ford responded

Jamesray81165, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We truly appreciate you taking the time to leave us an awesome review and rating. Thank you for the recommendation and for your continued support. It means so much to us to have earned your trust in our business! Until next time, take care.

January 07, 2019

We purchased a new 2018 Ford F-150. We were pleased with the deal we got. Everyone was helpful. The salesperson was new in her role but she was very helpful and got answers to any questi More

by Lulu
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacy Shuster
Jan 18, 2019 -

Herlong Ford responded

Lulu, we really appreciate you taking the time to leave us feedback on your visit and are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 05, 2019

2015 F250 Purchase James and Herlong Ford did a great job placing me in my F250. I live about 2hrs. Away from the dealership and we communicated by text and email making More

by FordGuy2019
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jaime Carrow, Jim Foley, James Ray
Jan 18, 2019 -

Herlong Ford responded

FordGuy2019, Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Congratulations on your new truck! Should you need further assistance, please do not hesitate to reach out. Safe Travels.

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