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Herlong Ford
Edgefield, SC
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 925 reviews
March 18, 2019
Best experience yet Customer service- top notch Sales- top notch Finance- top notch I literally bought a truck in 2.5 hrs, which is unheard of at just about every c Customer service- top notch Sales- top notch Finance- top notch I literally bought a truck in 2.5 hrs, which is unheard of at just about every car dealer. Well done Herlong, you earned a customer for life. Great people and great service. More
by sperrys0012
Verified Customer
March 18, 2019
Sure beats shopping at the big dealers!! They had just what I needed at the right price. Transaction went smooth. Herlong will be my go to for New vehicles from now on!! They had just what I needed at the right price. Transaction went smooth. Herlong will be my go to for New vehicles from now on!! More
by STONEBROCO
March 18, 2019
They provided me with the exact product I was looking for. I detest buying a car, but the good professionals at Herlong listened to me and made it happen. Starting with a phone call to James things began to I detest buying a car, but the good professionals at Herlong listened to me and made it happen. Starting with a phone call to James things began to fall in place. James was easy to work with and found me answers to all my questions. Jim was willing to make this the exact truck I wanted by adding a trailer brake to the truck on the spot. How could I resist. Jaime and Janet got he paper work in order while the service department added the brake washed it and filled the tank. Then Natalie explained how to work all the gee wiz stuff Great people and great team work. I got the truck I wanted at a good price I couldn't be happier. More
by baxter
Employees Worked With
Other Employees :
Jaime Carrow, Jim Foley, James Ray, Natalie Stevens
March 13, 2019
Well Done My son was in need of a car and at the time, money was limited. The dealership took care of our needs and found him something within his budget. He is My son was in need of a car and at the time, money was limited. The dealership took care of our needs and found him something within his budget. He is well pleased. Natalie Steven's did an amazing job. She was so attentive and took excellent care of us from start to finish. She made our experience worth the decision to stay in our local area. She is a great asset to the company. We will continue to do business with this company. More
by LOVELETTEKENLEY
March 11, 2019
No pressure I hate car shopping because of the constant back and forth between salespeople and managers to “get the best deal”. This was as pleasant as buying a c I hate car shopping because of the constant back and forth between salespeople and managers to “get the best deal”. This was as pleasant as buying a car could be for me. Will come here first next time. More
by BLEIGH.PT
Employees Worked With
Kelly, Merrell
March 11, 2019
Repair of vehicle I have an issue with the drivers side door making a vibration noise when the door is first opened. They were not able to fix the vehicle. The servi I have an issue with the drivers side door making a vibration noise when the door is first opened. They were not able to fix the vehicle. The service manager is going to do some research for me, then let me know of their findings, so I can bring it back in for repair. It is a 2018 F 150 truck. More
by RWINGARD
March 11, 2019
Quick and Easy They answered our questions and any problems with the SUV they helped us. They where very efficient and fast. Really liked the coffee and cookies. They answered our questions and any problems with the SUV they helped us. They where very efficient and fast. Really liked the coffee and cookies. More
by DEBRA_BC1
Employees Worked With
Other Employees :
Richard White Technology specialist, Jaime Carrow
March 11, 2019
Friendly, Professional Service Herlong Ford continues to provide friendly, professional on time service. Brittany was very helpful and accommodating. I highly recommend Herlong Fo Herlong Ford continues to provide friendly, professional on time service. Brittany was very helpful and accommodating. I highly recommend Herlong Ford for all sales and service needs. More
by JOHNLAMANNA0
Employees Worked With
Brittany Ashley
March 09, 2019
Service for recall on my F150 If you New you didn’t have the upgrade for my 3.5 eco boost engine why was I not informed until after I drove 30 miles to my March 6 8:30 appointment If you New you didn’t have the upgrade for my 3.5 eco boost engine why was I not informed until after I drove 30 miles to my March 6 8:30 appointment ? I would have to reschedule. A phone call to me would have saved me a 60 mile round trip and 2 hours of my day. More
by JAMMER0715
Employees Worked With
Gina Myers
March 07, 2019
Outstanding service at Herlong I had an issue with a replacement windshield in my 2014 Ford Flex. Another company had replaced my windshield and it began leaking. The other company I had an issue with a replacement windshield in my 2014 Ford Flex. Another company had replaced my windshield and it began leaking. The other company insisted it was a Ford issue and ask that I take it to a dealer. Herlong agreed to meet with them and had them remove the windshield. Upon removal Herlong determined the leak was a result of a bad seal. The windshield was reinstalled and water tested and no leaks were found. Herlong went over and above in investigating an issue that was caused by another company. Herlong even cleaned the headliner to remove the stain from the leak. The folks at Herlong don’t just talk about customer service they live it. Thanks again. More
by Acstrasser
