Herlong Ford
Edgefield, SC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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DANIEL WAS ABSOLUTELY AWESOME!!! DANIEL WAS ABSOLUTELY AWESOME WITH HELPING ME FIND JUST THE RIGHT CAR FOR MY DAUGHTER'S BIRTHDAY PRESENT. SHE WAS SURPRISED AND EXCITED ESPECIALLY WH DANIEL WAS ABSOLUTELY AWESOME WITH HELPING ME FIND JUST THE RIGHT CAR FOR MY DAUGHTER'S BIRTHDAY PRESENT. SHE WAS SURPRISED AND EXCITED ESPECIALLY WHEN SHE SAW THE CAR WRAPPED WITH BALLOONS & A BIG RED RIBBON. NOT ONLY WAS DANIEL RIGHT ON TIME WITH A CALL BACK BUT HE WAS VERY KNOWABLE REGARDING HIS INVENTORY AND ABLE TO ANSWER ALL OF MY QUESTIONS WITH EASE. THANK YOU DANIEL FOR MAKING MY DAUGHTER'S BIRTHDAY PRESENT A MOMENT TO REMEMBER WITH HER NEW FORD ESCAPE AND THE COLOR WAS SIMPLY GORGEOUS. DANIEL DID SUCH AN OUTSTANDING JOB THAT IN LESS THAN 1 WEEK I HAVE ALREADY RECOMMENDED HIM TO A FAMILY & FRIENDS ONE WILL BE PURCHASING A NEW CAR FROM HIM VERY SOON TOO. KEEP UP THE GOOD WORK DANIEL!! THANKS AGAIN TO MERYL & WES FOR THEIR VERY PLEASANT ATTITUDES IN THE FINAL PAPERWORK & VEHICLE FEATURES. More
Escape This was a great experience I love my new Escape the employees at Herlong Ford are the best they answered all my questions showed me all the new techn This was a great experience I love my new Escape the employees at Herlong Ford are the best they answered all my questions showed me all the new technology. Wonderful experience More
Quick service Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. More
Dissatisfaction I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing a vehicle and it also took 2 weeks. More
Return service Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a repair done the day I bought the truck. Thanks. More
Not Happy-Wes Herlong cleared things up Still waiting on second set of keys, detailing not satisfactory with numerous scratches that should have been filled. Still waiting on answers to the Still waiting on second set of keys, detailing not satisfactory with numerous scratches that should have been filled. Still waiting on answers to these problems. Keys ordered and SUV repaired. Happy now. More
Pleasant experience Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyo Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyone was very pleasant to include staff behind the cashier desk. More
Awesome Dealership!! Extremely pleased with every aspect of Herlong Ford. They have brought back the personalized aspect of purchasing a new vehicle. Awesome people with Extremely pleased with every aspect of Herlong Ford. They have brought back the personalized aspect of purchasing a new vehicle. Awesome people with amazing attention to detail!! More
2019 F-150 radio update After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, T After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, THE SYNC 3 RADIO SYSTEM WAS OUT OF DATE!!!!!! System for the radio was downloaded and at present time is working properly. Amazing !!! More
Very satisfied!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! More