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Herlong Ford
Edgefield, SC
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 925 reviews
July 12, 2019
Easy in and quickly out Got to the dealership a little early and was quickly checked in. Took them about an hour to perform my "The Works" service. They answered a couple Got to the dealership a little early and was quickly checked in. Took them about an hour to perform my "The Works" service. They answered a couple of questions I had about changing the batteries in the fob. More
by Joe Padggett
Verified CustomerEmployees Worked With
Bryan Bedenbaugh
July 11, 2019
Great Experience First time shopping at Herlong. Found a truck on the internet, spoke to someone on the phone about it and when i arrived it was pulled up front for me First time shopping at Herlong. Found a truck on the internet, spoke to someone on the phone about it and when i arrived it was pulled up front for me to look at. Looked at several other F250's and all of them were pulled up to the front for me. James and Janet were very helpful and went out of his way to help me find the right truck. Everyone at the dealership was very friendly and i like the down home vibe. Even though i plan on keep this truck until the wheels fall off, i would absolutely purchase from Herlong again and send my friends and family to them. More
by JCHASMBVFD
July 11, 2019
They were knowledgeable about what I wanted They responded to my internet inquiry quickly and gave me what I was looking for. They showed me other options just to make sure I got what I wanted. They responded to my internet inquiry quickly and gave me what I was looking for. They showed me other options just to make sure I got what I wanted. More
by dinahlynns
July 08, 2019
My husband purchased a new 2019 Ford F150 Platinum Always love dealing with Wes. He works super hard to dig out the best possible price and the best deal. Meryl is great! She knows and performs her jo Always love dealing with Wes. He works super hard to dig out the best possible price and the best deal. Meryl is great! She knows and performs her job in calm professional manner. Both are very friendly as is everyone we've work with in the store. We have purchased 4 new Ford and 1 used car from this dealership and we won't go anywhere else. More
by Ladyhawke
July 07, 2019
Avergae There was more room to move on the price but got a fair deal at consumer invoice. Exterior of truck was poorly cleaned. Its brand new and should be s There was more room to move on the price but got a fair deal at consumer invoice. Exterior of truck was poorly cleaned. Its brand new and should be spotless. Did not like the way Wes Herlong talked to Natalie after she went to ask him a question about pricing which was brought up by me. His tone and reply could have been presented differently. Good idea to close the office door when discussing things when customers are present. More
by Rick S
July 05, 2019
Great experience from beginning to end Very happy with entire experience. Fred Munns is our guy!! We have bought 3 Fords from Fred. All associates were friendly, courteous, and professio Very happy with entire experience. Fred Munns is our guy!! We have bought 3 Fords from Fred. All associates were friendly, courteous, and professional. Great dealership!! Their knowledge of their products was impressive. Richard White was very thorough and informative. Meryl was very easy to work with and explained our maintenance options. You should be proud of your employees. Thanks for a great expeience. More
by ELLIVTAK
July 04, 2019
Outstanding Definitely worth the trip to Herlong in Edgefield, SC. I will definitely be a return shopper. Fred Munns went over and above to assist me in a v Definitely worth the trip to Herlong in Edgefield, SC. I will definitely be a return shopper. Fred Munns went over and above to assist me in a very personal and professional way. He was never pushy and offered excellent advise. I trust him and his judgement. He worked with me for months while I slowly made my decisions as to what I wanted in my new truck. More
by RHETTDOMINICK
July 03, 2019
Fred is Awesome Fred went out of his way to provide us with excellent customer service and exceeded our expectations. We will definitely be referring friends and fam Fred went out of his way to provide us with excellent customer service and exceeded our expectations. We will definitely be referring friends and family to Herlong Ford. More
by ReStore Manager
July 01, 2019
Small Town Dealership with Outstanding Customer Service I have never experienced a more professional and knowledgeable sales team than those at Herlong Ford in Edgefield South Carolina, I was never pressur I have never experienced a more professional and knowledgeable sales team than those at Herlong Ford in Edgefield South Carolina, I was never pressured to buy anything. They have a great selection of vehicles on there lot and if you cant find what you are looking for there at Herlong they will find it for you and have it delivered to there dealership with no added charges. I highly recommend buying your next vehicle at Herlong Ford. Thank You Wes, Meryl, James Ray & Richard for an Outstanding buying experience. More
by TomLen
Employees Worked With
Other Employees :
Richard White -Technology Specialist, Jim Foley, James Ray, Craig Combs
June 29, 2019
Best car buying experience for me ever. This was the best buying experience for me that I have had and I am 58 years old. No hidden charges and the features of the vehicle where clearly expl This was the best buying experience for me that I have had and I am 58 years old. No hidden charges and the features of the vehicle where clearly explained. The dealership had Richard White explain the software features of the truck. This was a great overview and worth every minute of the time spent . I highly recommend this dealership for any anyone planning to purchase a new vehicle. James Ray in sales and Janet Cleveland were both great help with Janet helping find financing at a rate even lower that the one offered by my bank, USAA. More
by WAYNE.SCOTT.YOUNG
Employees Worked With
Other Employees :
Richard White - Technology Specialist., Jaime Carrow, James Ray
