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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

July 27, 2019

Sales and Customer Service The people at Herlong Ford were committed to excellence. They were kind, generous and worked with me to make sure I found the perfect vehicle. More

by breannecreswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray
Jul 30, 2019 -

Herlong Ford responded

Breannecreswell, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 26, 2019

Hassle free experience. My wife and I went to the dealership to look at possible vehicles to replace hers. The salesman came out to the lot where were looking to assist us. H More

by retired car guy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard White, Craig Combs
Jul 30, 2019 -

Herlong Ford responded

Retired Car Guy, thank you for your kind words and congratulations on your new vehicle! We are happy to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2019

Great dealership, great people Made me feel at home....a little nervous when I went in, left feeling like a champ! Every employee and management seemed to be on the same page made p More

by Marcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard....helped me figured out button on my dashboard..great guy, Jim Foley
Jul 30, 2019 -

Herlong Ford responded

LeVaughn, it is great to read such wonderful comments about your recent experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2019

Good Experience, Great People Brittany Clester was great to work with and was very helpful. Would have like to have been updated on the status of my truck during the 4 days in was More

by JCHASMBVFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Bedenbaugh, Brittany Clester
Jul 30, 2019 -

Herlong Ford responded

Jchasmbvfd, thank you for leaving such a great review and high star rating. We appreciate your comments and will be sure to work on keeping you updated next time. We hope you continue to choose Herlong Ford, Inc for all your vehicle needs! Take care!

July 22, 2019

Great Modern Shopping Experience I was able to shop completely online and over the phone. The description of the vehicle and pictures were clear. The pricing was exactly as stated on More

by JEREMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Herlong Ford responded

Jeremy, thank you so much for the great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We are happy to hear that we could make your experience a positive one. If we can ever be of further assistance, please do not hesitate to reach out. Have a great day!

July 19, 2019

Elizabeth went far and beyond to help me. Elizabeth is the best customer service/friend that everyone needs to deal with. She is compassionate and actually cares for the customers no matter wh More

by Critty40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Herlong Ford responded

Critty40, we are humbled to hear that Elizabeth took great care of you and was able to give you an exceptional experience here at Herlong Ford. If there is anything else we can do for you, please do not hesitate to reach out. Have a great day!

July 19, 2019

Friendly staff, good service My service is always performed in a timely manner. All the staff is friendly and helpful. the customer waiting area is clean and comfortable. I have r More

by Patty25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Brian McCann
Jul 30, 2019 -

Herlong Ford responded

Patty25, thank you so much for the great review, kind words, and recommendation! At Herlong Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 19, 2019

Great experience at Herlong Ford. Craig Combs was great to work with. He was patient and listened to our needs. He matched us with the a perfect SUV, that we love. Craig got us all More

by Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Combs
Jul 30, 2019 -

Herlong Ford responded

Perry, thank you for the awesome review and congratulations on your new SUV! We are humbled to know that Craig was able to give you a pleasant experience with us. We hope to see you again in the future! Safe travels!

July 17, 2019

We had a great experience. We had a Great Experience. Craig and Wes were very patient with us and informative. Both answered all our questions We would definitely recommend More

by TONYAREARDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray, Craig Combs
Jul 30, 2019 -

Herlong Ford responded

Tonyarearden, thank you for your kind words and congratulations on your new vehicle! We are very happy to hear that Wes and Craig took care of your needs! Please let us know if there is anything else we can do for you. Have a great day!

July 15, 2019

Service the Way it is supposed to be!! Just an oil change and tire rotate, but Herlong did it right. They allow me to schedule a time, got me right in and the service done quickly. BTW, B More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley
Sep 11, 2019 -

Herlong Ford responded

Mac, thank you for the kind words and high star rating! We are happy we could make your experience a positive one! Please let us know if we can be of assistance in the future. Safe travels.

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