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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

September 02, 2019

Great, easy buying experience Jim was excellent to work with. He made the buying process very fast and easy without any pressure. Janet was also great to work with on financing More

by AHenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley
Sep 11, 2019 -

Herlong Ford responded

Ahenry, thank you for the great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Should you need further assistance, please do not hesitate to reach out. Have a great day!

September 02, 2019

Bought F 350 SD Good service with getting the truck. Truck wasn't detail very good. I thought Jim did a fantastic job meeting out needs. Felt the price could have b More

by DIEHL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley, Sandy Widener
Sep 11, 2019 -

Herlong Ford responded

DIEHL0, thanks so much for the great review! We are happy we could make your experience a positive one! Please let us know if we can be of assistance in the future. Take care.

August 29, 2019

Natalie Stevens Natalie and the team at Herlong Ford made the experience easy and relaxing. We went to buy a truck and left with 2 new vehicles! Thank you! More

by JTLANE88
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens
Sep 02, 2019 -

Herlong Ford responded

Jtlane88, congratulations on your new vehicles! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do to be of assistance! Have a great day!

August 28, 2019

Enjoyable! Natalie, my sales rep was very responsive to all my calls and text and I did text her A LOT! She was very patient with me and didn’t push me into a ca More

by EBGENTRY96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens
Sep 02, 2019 -

Herlong Ford responded

Ebgentry96, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

August 23, 2019

Courteous, friendly, knowledge. I was very pleased with the service and the time was superb. I am usually offered a car wash where I purchased the car. I was not offer the was, but w More

by Leona/Seletha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Clester
Sep 02, 2019 -

Herlong Ford responded

Leona/seletha, thank you for your wonderful response to the quality of service our Staff provides! We are very sorry to hear about the car wash and hope to have this taken care of for your next visit! Please let us know if we can be of further assistance. Safe travels!

August 23, 2019

Used truck purchase James did a great job taking care of us, had all the trucks I was wanting to look at cleaned, fueled and ready for the test drive. More

by CHEFGREG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray
Sep 02, 2019 -

Herlong Ford responded

ChefGreg, thank you for the great review! We are happy we could make your experience a positive one! Should you need further assistance, please do not hesitate to reach out. Take care.

August 22, 2019

Purchased a new truck. Elizabeth Wiseman and everyone at Herlong Ford went way beyond what they needed to do to help my wife and I purchase our new F150. More

by BARRETTC2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Herlong Ford responded

Barrettc2019, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

Sep 11, 2019 -

Herlong Ford responded

Longshore0, thank you for your kind words and congratulations on your new truck! We hope to be of service to you again. Safe travels.

August 22, 2019

Purchase of new truck Good experience. Found truck on the website, then contacted the dealer. Test drive sealed the deal. Wish they would have negotiated a little more o More

by LONGSHORE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, Jim Foley
Sep 11, 2019 -

Herlong Ford responded

Longshore0, thank you for your kind words and congratulations on your new truck! We hope to be of service to you again. Safe travels.

August 20, 2019

New F-250 purchase This was my first buying experience at Herlong Ford. Their outstanding customer service and fair pricing for both new vehicles and trade-ins motivate More

by LCFRYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard White, Technical Support, James Ray
Sep 11, 2019 -

Herlong Ford responded

Lcfrye, thanks so much for the great review and for traveling the distance to do business with us! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new F-250! Should you need further assistance, please do not hesitate to reach out. Take care.

Sep 11, 2019 -

Herlong Ford responded

Lcfrye, thanks so much for the great review and for traveling the distance to do business with us! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new F-250! Should you need further assistance, please do not hesitate to reach out. Take care.

August 14, 2019

Beyond amazing! Came un as and bought a 2018 dodge journey, SANDY was very helpful and it was her first day. We arrived eight after they closed but apologized and th More

by KATELYNBRADLEY096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Widener
Aug 21, 2019 -

Herlong Ford responded

Katelyn, congratulations on your 2018 Dodge Journey! Thank you for the great review and kind words. We are humbled to know out staff provided you with a great experience. We hope to be of service to you in the future. Take care.

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