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Herlong Ford
Edgefield, SC
941 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 941 reviews
May 17, 2020
Excellent As Always Always a fabulous, easy, friendly experience. Never consider going anywhere else. Everyone I speak or deal with is knowledgeable and friendly. The wor Always a fabulous, easy, friendly experience. Never consider going anywhere else. Everyone I speak or deal with is knowledgeable and friendly. The work is fast, reasonable and of high quality. More
by PHERLONG
Verified CustomerEmployees Worked With
Tony and Boyd, Bryan Bedenbaugh
May 15, 2020
Excellent from beginning to the end. Great staff and everyone was easy to work with. No hidden fees which was great and made the process a lot easier. everyone was easy to work with. No hidden fees which was great and made the process a lot easier. More
by BKBURGESS48
May 14, 2020
Wonderful buying experience. The entire staff at Herlong are amazing to work with! We started the purchasing process online, and they called us when everything was completed and ready to sign and drive home are amazing to work with! We started the purchasing process online, and they called us when everything was completed and ready to sign and drive home. Recommend them to anyone looking for a new vehicle. More
by BEAGLESJASON
Employees Worked With
Other Employees :
Kelly Saunders, Dustin Rushton
May 12, 2020
Buying my car here was a pleasure. No complaints. I paid for DVDs to be placed in the headrests. I was asked if I wanted factory or knock off and I paid extra for factory. I took my vehicle to get them plac for DVDs to be placed in the headrests. I was asked if I wanted factory or knock off and I paid extra for factory. I took my vehicle to get them placed and when I got it back it did not have the factory DVDs but knock off. The only reason I knew this was because of a friend who had factory in her vehicle. They had no intentions of telling me. When brought to their attention they ordered factory and I had to take my vehicle back (I live an hour away). After having my vehicle another 2 weeks I was told the factory DVDs would not fit in my vehicle. This should have been conveyed to me when I bought my vehicle. The only person that has responded to any of my problems was the service manager Bryan. He has been phenomenal through the whole experience. When I emailed the sales person who sold the car and the GM I received no response. In the end they did refund me the extra money I paid for factory but I would not buy another vehicle here. I hate that the service department will suffer for the sales department of the dealership. More
by Cara
May 11, 2020
The staff is friendly and courteous and knowledgeable .they go out of there way to assist you with your purchase and answer any and all of your questions. .they go out of there way to assist you with your purchase and answer any and all of your questions. More
by jcluckey63
Employees Worked With
Dustin Rushton
May 11, 2020
Nice and friendly sales lady very pretty but wasn't knowledgeable on trucks or cars but staff tech guy and others were they helped me. They use repeatable Banks to finance the loan and we will shop aga knowledgeable on trucks or cars but staff tech guy and others were they helped me. They use repeatable Banks to finance the loan and we will shop again there soon. More
by cthomason6969
May 09, 2020
Service Dept needs some work. Wes is the best but he keeps leaving so it tells you something. Warranty will expire before problem is fixed. keeps leaving so it tells you something. Warranty will expire before problem is fixed. More
by PICKENSJD
May 07, 2020
Good Experience Friendly and honest staff. No high pressure tactics or games or usual dumb prying questions that some others tend to ask or use. Didn't try to talk ab Friendly and honest staff. No high pressure tactics or games or usual dumb prying questions that some others tend to ask or use. Didn't try to talk about what kind of payment I was looking for. Didn't try to put us in any particular vehicle which tends to happen at other dealers. More
by thedc
May 07, 2020
Good Experience Good experience. No high pressure sales tactics and no additional "hidden" fees after the quotes price. Friendly and honest staff. They gave us the op Good experience. No high pressure sales tactics and no additional "hidden" fees after the quotes price. Friendly and honest staff. They gave us the opportunity to test drive multiple vehicles and didn't try to guide us into any one in particular. More
by thedc
May 05, 2020
The experience was great, and each person that I had contact with had beautiful attitudes. My overall experience, exceeded expectations tremendously. I have no regrets of any kind with doing business wi contact with had beautiful attitudes. My overall experience, exceeded expectations tremendously. I have no regrets of any kind with doing business with Herlong Ford. Thanks for everything. More
by DAREALBOSS37
