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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

May 09, 2020

Service Dept needs some work. Wes is the best but he keeps leaving so it tells you something. Warranty will expire before problem is fixed. More

by PICKENSJD
Recommend Dealer
No
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh
May 07, 2020

Good Experience Friendly and honest staff. No high pressure tactics or games or usual dumb prying questions that some others tend to ask or use. Didn't try to talk ab More

by thedc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie
May 09, 2020 -

Herlong Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! We hope you'll consider us again in the future!

May 07, 2020

Good Experience Good experience. No high pressure sales tactics and no additional "hidden" fees after the quotes price. Friendly and honest staff. They gave us the op More

by thedc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie
May 09, 2020 -

Herlong Ford responded

Hi, we're happy you found our staff to be so friendly and honest during your experience here at Herlong Ford, Inc.. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 05, 2020

The experience was great, and each person that I had contact with had beautiful attitudes. My overall experience, exceeded expectations tremendously. I have no regrets of any kind with doing business wi More

by DAREALBOSS37
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trai
May 06, 2020 -

Herlong Ford responded

Hi Darealboss, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Herlong Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

May 01, 2020

Professional, friendly and honest staff. It was a pleasure to purchase a vehicle here, and I will highly recommend them to friends and family. Kelly Sanders went above and beyond to make the purchase More

by cwk1972
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelly Sanders, Stephanie Bodie
May 04, 2020 -

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and provide you with an easy car buying experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 27, 2020

Was very satisfied with service. Very helpful! Answered all questions! Friendly and polite! W no hen I called to ask questions response was always given in a timely manner More

by SNFULMER12
Recommend Dealer
Yes
Employees Worked With
Heather/ service Department. Very helpful!, Bryan Bedenbaugh
Apr 27, 2020 -

Herlong Ford responded

Hi, we're happy you found our staff to be so helpful and knowledgeable during your experience here at Herlong Ford, Inc.. We hope to be of service to you again in the future! Take care!

April 27, 2020

Jamie was a great sales member. It was the easiest car buying experience at a dealership I have ever had. I will definitely be a return customer!! Keep up the good work Herlong Ford!!! More

by JKIMREYAFD
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
Apr 27, 2020 -

Herlong Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit!

April 27, 2020

Everything went smoothly even during a pandemic. I drove over an hour for the deal they had. They deal given was what they quoted o er the phone. Great dealership and people. More

by MDLAWSON79
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
Apr 27, 2020 -

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 24, 2020

Staff was very helpful and we appreciated their efforts to keep customers distanced and healthy during this difficult time. Online information was specific and accurate. More

by jusducki
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie
Apr 27, 2020 -

Herlong Ford responded

Jusducki, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 23, 2020

Great and fast service on my truck !! I decided to purchase my truck from Herlong Ford because they care about their customers. Small town dealer with excellent service department with res More

by GOLFER_T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Bedenbaugh
Apr 24, 2020 -

Herlong Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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