Herlong Ford

Excellent Experience My experience with Herlong Ford was quick easy and the Sales Representative was very friendly. He made the experience very enjoyable. I will refer a My experience with Herlong Ford was quick easy and the Sales Representative was very friendly. He made the experience very enjoyable. I will refer a friend to shop with Herlong Ford. More

10/10 rating, absolutely the best of the best! I would recommend Herlong to anybody! I am 100% satisfied with my vehicle and the service I received! Awesome dealership! recommend Herlong to anybody! I am 100% satisfied with my vehicle and the service I received! Awesome dealership! More

People were friendly despite the service department making me an appointment and then not having all of the parts to service the vehicle after they knew it was coming. I live an hour away and was told making me an appointment and then not having all of the parts to service the vehicle after they knew it was coming. I live an hour away and was told it would take four hours and they would have me a lease vehicle. Turns out they did not. I got my wife to come get me. It takes an hour to get to Herlong. We were almost back home when they called and stated it was done. Friendly people, no communication or organization. Will not be returning More

This was my second automobile purchase from Herlong Ford this year. Both buying experiences were as easy as could be. The entire staff from the front receptionist to the detail guys are absolutely as profes this year. Both buying experiences were as easy as could be. The entire staff from the front receptionist to the detail guys are absolutely as professional and friendly as they come. A pleasure doing business with this dealership! More

I arrived early for the appointment. Service advisor was able to get service started promptly and was completed within 1 hour. Was offended by mask requirement, especially considering I was the only one wa able to get service started promptly and was completed within 1 hour. Was offended by mask requirement, especially considering I was the only one waiting in the service waiting area. More

Very enjoyable experience from making an appt. through Cindy, dealing with Stephanie for the car buying to financing close with Jaimie! Your females rock! Thanks! Cindy, dealing with Stephanie for the car buying to financing close with Jaimie! Your females rock! Thanks! More

Great Customer Service Natalie helped me when I first arrived. I told her what I was looking for and she brought the car to me and I was able to test drive it. Stephanie mad Natalie helped me when I first arrived. I told her what I was looking for and she brought the car to me and I was able to test drive it. Stephanie made the buying process simple, satisfying, and pleasing with the purchase of the 2018 Ford Fusion Platinum Hybrid. She told me what she knew about the car, and she wasn't pushy with the financial process. She made the buying process easy. Richard gave me a tour of the car and taught me a lot about the technology side of it. He is very knowledgeable with the technology and showed me how the car can actually park itself. Janet and Meryl told me about their financial policy but didn't hound me like the other financial advisors from the other dealerships I visited. The customer service at Herlong Ford was outstanding and that's why I made a purchase from them. Even days after the purchase, I received a thank you card from Stephanie. The staff at Herlong Ford makes the buying experience a positive one. I recommend Herlong Ford to anyone who is looking to purchase a vehicle. More

Terrific customer service Bryan was very persistent in helping me get a new key for my Escape which had come with only one key. The high quality customer service makes the dri Bryan was very persistent in helping me get a new key for my Escape which had come with only one key. The high quality customer service makes the drive from Aiken worth the trip. More

Natalie Stevens was very helpful and upfront Natalie did a good job getting me all the information I needed to make my decision on purchasing the 2500HD from Herlong instead of going to another d Natalie did a good job getting me all the information I needed to make my decision on purchasing the 2500HD from Herlong instead of going to another dealership. Everyone at the dealership asked if I needed anything each time they came through. Natalie even contacted me after the sale asking how I liked the truck. Experience was great. More

Stephanie was very helpful with my buying experience,she took her time with me wasn't pushy she made my experience easier. Very Pleasant person took her time with me wasn't pushy she made my experience easier. Very Pleasant person More