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Herlong Ford
Edgefield, SC
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 925 reviews
September 23, 2020
I am very disappointed with the service department of herlong ford in Edgefield County. The customer service is horrible. They did not seem to care about me, the customer! herlong ford in Edgefield County. The customer service is horrible. They did not seem to care about me, the customer! More
by WILLIAMS_0320
Verified CustomerEmployees Worked With
Heather Kilpatrick
September 23, 2020
Appointment set at 9 a.m. and vehicular driven in bay at 9:02. I pulled out of the dealership at 10:02. The technicians kept the cab clean and no spots on the fender. I was thanked and all services were exp 9:02. I pulled out of the dealership at 10:02. The technicians kept the cab clean and no spots on the fender. I was thanked and all services were explained. I WILL go back next service interval. More
by RXVJL
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh
September 11, 2020
Appointment made for brake line recall. After my arrival I was told parts not available to do the job. I should have been called before bringing in the vehicle. Car was washed by service dep't. Had inform I was told parts not available to do the job. I should have been called before bringing in the vehicle. Car was washed by service dep't. Had informative sales visit with Fred Munns. Service dep't was apologetic but I wasted a lot of time and distance. More
by louistotte
Employees Worked With
September 10, 2020
It was a great experience at Herlong Ford. The staff was so helpful. It was easy to buy a car there. I would do it again. so helpful. It was easy to buy a car there. I would do it again. More
by Tom
September 06, 2020
Didn’t want to fix a problem w/my truck that I purchased just 2wks prior. They called back to say they would. No communication while they had my truck-I had to keep calling. THEN when I got my truck back, i just 2wks prior. They called back to say they would. No communication while they had my truck-I had to keep calling. THEN when I got my truck back, it was on E!! By the time I got out of my neighborhood, the gas light came on! I had over a half tank of gas when they picked it up. These people are a trip. If you go there make sure you check everything from the body to the engine because they won’t say anything about an issue if you don’t....it’s all and only about making a sale. More
by Specialp
Employees Worked With
Jim Foley, Stephanie Bodie
September 05, 2020
I was very pleased with the customer service. Due you to additional repairs that needed to be made the staff Made sure we have a vehicle. Thank you additional repairs that needed to be made the staff Made sure we have a vehicle. Thank you More
by MANDYBUSSEY
Employees Worked With
Other Employees :
Brittany Ashley, Bryan Bedenbaugh, Heather Kilpatrick
September 02, 2020
We had such wonderful service with the Herlong staff. They took their time with us and explained to us everything we asked. I will definitely recommend them to everyone I know that needs a new or used ca They took their time with us and explained to us everything we asked. I will definitely recommend them to everyone I know that needs a new or used car. We will go back the next time we need another vehicle. More
by s_gleaton
August 31, 2020
MS.Bodie was very pleasant and did a great job for us while we looked at the vehicle we purchased. The truck could have been cleaned a bit better. We also were never informed when the next oil service i while we looked at the vehicle we purchased. The truck could have been cleaned a bit better. We also were never informed when the next oil service is due. Small things but important to customers. I also personally had to retrieve my Veteran tag off my trade in vehicle before I drove off the lot. Just a little more attention to detail would be appropriate. More
by rmquigley
Employees Worked With
Stephanie Bodie
August 27, 2020
A few months ago I purchased a used 2014 mustang get convertible from Herlong Ford ... The car seems great, but the check engine light has came on three times since it was purchased ... The first convertible from Herlong Ford ... The car seems great, but the check engine light has came on three times since it was purchased ... The first time was from a broken intake tube. The second time was from a re-circ valve ... And now the check engine light is on a third time ... I’m getting rather frustrated with this purchase ... More
by warrenyonce
Employees Worked With
Stephanie Bodie, Heather Kilpatrick
August 25, 2020
Herlong Ford has earned my Business Twice now! Once in 2017 and again just 2 weeks ago. We all have choices in car buying and for myself - I have chosen to work with the BEST! Everyone at Herlong Ford t 2017 and again just 2 weeks ago. We all have choices in car buying and for myself - I have chosen to work with the BEST! Everyone at Herlong Ford treats you like you are part of their family (which I feel like I am now for sure) and I drive past several other Ford Dealerships to go out of my way to experience the difference Herlong Ford makes! Fred Munns was my Salesman back in 2017 and again just recently here in 2020! Thank you Herlong Ford for your EXCELLENT Customer Service. I sell Real Estate and I believe that Customer Service is Key to Every Successful Transaction More
by GOLDSTANDARDZEKE
