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Herlong Ford

Edgefield, SC

4.7
941 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 941 reviews

December 03, 2020

Great to work with. Constant communication and friendly. Was willing to work with my busy schedule. I would recommend them to anyone looking for a new or used vehicle. More

by JCCASH97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Natalie Stevens , Jaime Carrow, Natalie Stevens
Dec 04, 2020 -

Herlong Ford responded

Hello, your comments keep us motivated and working hard for all our guests! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 01, 2020

Appreciate Fred working with me to find the vehicle I wanted. Deal closure went very smoothly. Looking forward to being a Herlong customer for a long time. Thanks. More

by RICKALBOOTS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
Dec 02, 2020 -

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 27, 2020

I had a 1 pm appt for oil change. I got out of I had a 1 pm appt for oil change. I got out of dealership at 3:10 pm. Ended up returning truck. Oil leak. I had appt fir 2 weeks for 20k service More

by MORRETT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Yalonda Daniel
November 26, 2020

I had awesome service and experience buying my truck.they are very family friendly very happy with the service I received from them .if you’re looking for buying vehicle I recommend this dealership More

by DAVIDCRAFT1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boyd, Kelsey Lee, Allan Hatcher
Nov 30, 2020 -

Herlong Ford responded

We are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2020

Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the More

by Garland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyd, Service, Dustin Rushton
Nov 29, 2020 -

Herlong Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again! Take care!

November 24, 2020

Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership More

by RSWANN63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, Stephanie Bodie
Nov 29, 2020 -

Herlong Ford responded

Your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 23, 2020

Great-fast service as always.Thank you!!This survey Great-fast service as always. Thank you!! This survey needs to be adjusted because I am required to sit here a type out a MINIMUM of 25 words, that' More

by Tyson_56345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Yalonda Daniel
Nov 29, 2020 -

Herlong Ford responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! At Herlong Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 19, 2020

The sales staff was knowledgeable and patient. The dealership was clean , modern and attractive. The whole process of looking for, choosing and buying a car was as painless as it could be. More

by RAZINCAINS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
Nov 25, 2020 -

Herlong Ford responded

Hello, we appreciate your feedback of our Staff's service! We hope to be of service to you again! Take care!

November 11, 2020

Great Products! Great Service! Great People! Great Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank More

by PUTTPUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie
Nov 13, 2020 -

Herlong Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's customer service! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

November 03, 2020

Very attentive to my needs on a special order vehicle Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience More

by Towerman30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, Natalie Stevens
Nov 05, 2020 -

Herlong Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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