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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

November 23, 2020

Great-fast service as always.Thank you!!This survey Great-fast service as always. Thank you!! This survey needs to be adjusted because I am required to sit here a type out a MINIMUM of 25 words, that' More

by Tyson_56345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Yalonda Daniel
Nov 29, 2020 -

Herlong Ford responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! At Herlong Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 19, 2020

The sales staff was knowledgeable and patient. The dealership was clean , modern and attractive. The whole process of looking for, choosing and buying a car was as painless as it could be. More

by RAZINCAINS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
Nov 25, 2020 -

Herlong Ford responded

Hello, we appreciate your feedback of our Staff's service! We hope to be of service to you again! Take care!

November 11, 2020

Great Products! Great Service! Great People! Great Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank More

by PUTTPUTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley, Stephanie Bodie
Nov 13, 2020 -

Herlong Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's customer service! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

November 03, 2020

Very attentive to my needs on a special order vehicle Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience More

by Towerman30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, Jim Foley, Natalie Stevens
Nov 05, 2020 -

Herlong Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 03, 2020

The sales and finance staff were very friendly. I was able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look fo More

by JOSEPHCGARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Carrow, Jim Foley, Natalie Stevens
Nov 05, 2020 -

Herlong Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 02, 2020

Very pleased with all the service at Herlong Ford. Walked in, met Dustin, looked at the vehicle I was interested in they evaluated my trade and we quickly made a deal. Everyone was genuinely courteous and th More

by Grif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Carrow, Dustin Rushton
Nov 05, 2020 -

Herlong Ford responded

Grif, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you again for choosing Herlong Ford, Inc., and we hope to see you again soon!

October 28, 2020

Fair price, easy to work with. I called ahead to set an appointment and the car was washed up and ready for a test drive. Stephanie knew the car well and explained the features before we embarked on our te More

by New Mustang Owner 74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley, Stephanie Bodie
Nov 05, 2020 -

Herlong Ford responded

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 23, 2020

Great service, friendly and professional people. Saleswoman Kelsey and Meryl did a great job and I am very pleased with my purchase . And Richard the tech specialist did a great job explaining the c More

by Fja190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard the tech specialist , Kelsey Lee
Nov 05, 2020 -

Herlong Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc.. Thank you again for choosing us, and we hope to see you again soon! Take care!

October 22, 2020

It was a good experience. Fred was a very good sales person. Everyone that I dealt with was very friendly. I was very satisfied with the dealership. More

by SUNSHINE0759
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley
Nov 05, 2020 -

Herlong Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Take care!

October 15, 2020

This was the nicest experience I had buying a vehicle, the staff was so friendly but not pushy . Stephanie was very knowledgeable listened to what I wanted and delivered I am very pleased with my 2020 More

by rogers.mike46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie
Oct 22, 2020 -

Herlong Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

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