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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

December 09, 2020

The Herlong service department is wonderful! Sales is great too! Got me in and out quickly and efficiently before heading out of town! Great place and friendly! More

by 08ThreeRacer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Bryan Bedenbaugh, Hank Boyd, Yalonda Daniel, Allan Hatcher
Dec 15, 2020 -

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our team provides! We hope you continue to choose Herlong Ford, Inc. for all your vehicle needs! Take care!

December 08, 2020

Outstanding service department. Very nice experience. Staff is quite knowledgeable and friendly. I would recommend Herlong Ford to other people. Sales department is very good also. More

by RPUES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley
Dec 15, 2020 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your recommendation of our dealership! Safe travels!

December 07, 2020

Very pleased with the staff, sales, service, and finance. I had a serious issue with my previous truck (not a Herlong issue) that Bryan went above and beyond to rectify, and that’s a huge reason we had no pr More

by TRITON336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Stephanie Bodie
Dec 15, 2020 -

Herlong Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 04, 2020

Great buying experience. Very friendly and helpful staff. Talked me through every step of the process. I will definitely be buying from them again in the future. More

by JOSEPHFDENNIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Lee
Dec 08, 2020 -

Herlong Ford responded

Hello Joseph, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 03, 2020

Great to work with. Constant communication and friendly. Was willing to work with my busy schedule. I would recommend them to anyone looking for a new or used vehicle. More

by JCCASH97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Natalie Stevens , Jaime Carrow, Natalie Stevens
Dec 04, 2020 -

Herlong Ford responded

Hello, your comments keep us motivated and working hard for all our guests! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 01, 2020

Appreciate Fred working with me to find the vehicle I wanted. Deal closure went very smoothly. Looking forward to being a Herlong customer for a long time. Thanks. More

by RICKALBOOTS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
Dec 02, 2020 -

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 27, 2020

I had a 1 pm appt for oil change. I got out of I had a 1 pm appt for oil change. I got out of dealership at 3:10 pm. Ended up returning truck. Oil leak. I had appt fir 2 weeks for 20k service More

by MORRETT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Yalonda Daniel
November 26, 2020

I had awesome service and experience buying my truck.they are very family friendly very happy with the service I received from them .if you’re looking for buying vehicle I recommend this dealership More

by DAVIDCRAFT1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boyd, Kelsey Lee, Allan Hatcher
Nov 30, 2020 -

Herlong Ford responded

We are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2020

Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership More

by RSWANN63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, Jim Foley, Stephanie Bodie
Nov 29, 2020 -

Herlong Ford responded

Your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 24, 2020

Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the More

by Garland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyd, Service, Jim Foley, Dustin Rushton
Nov 29, 2020 -

Herlong Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again! Take care!

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