Herlong Ford

Great experience and wonderful staff. Top notch customer service. Natalie Stevens was amazing to work with. I would definitely recommend to friends and family and they are well worth the drive. service. Natalie Stevens was amazing to work with. I would definitely recommend to friends and family and they are well worth the drive. More

Pleasantly surprised! I dealt with Kelsey, knowing she was somewhat a novice to the sales it was a nice experience. I purchased the vehicle just based on the pictures and the assurances from the staff. was somewhat a novice to the sales it was a nice experience. I purchased the vehicle just based on the pictures and the assurances from the staff. Plus, my wife is blind and they did delivery the vehicle to my home. It was a couple hours drive for them. The gentleman who made the delivery was very nice and to the point. They even filled the tank. The truck was in very good condition just as the described. Needless to say I was Greatly Pleased with this dealership. More

My experience was great. I got to test drive the vehicle and the sales lady was super nice and personable. She offered me a tumbler and really made me feel comfortable. I did wait over an hour to talk to th and the sales lady was super nice and personable. She offered me a tumbler and really made me feel comfortable. I did wait over an hour to talk to the sales team but I kinda expected that. Overall it was an easy process More

Came in looking at a certain vehicle and left with an even better one. this is the 3rd vehicle I have bought through Herlong and am always impressed by the care they put into each deal they do. even better one. this is the 3rd vehicle I have bought through Herlong and am always impressed by the care they put into each deal they do. More

On time with appointment, thorough with service. Order us a new tire when it was needed and fit us into the schedule when it arrived. a new tire when it was needed and fit us into the schedule when it arrived. More

Fred Munns is amazing to work with at Herlong. This is the second vehicle we have purchased from him. We will continue to use him for future purchases. We drive an hour to see him instead if using Fairway the second vehicle we have purchased from him. We will continue to use him for future purchases. We drive an hour to see him instead if using Fairway Ford or Bobby Jones Ford- Fred is THAT good and knowledgeable! This purchase we used their finance dept- we were not WOW'd by that experience- we weren't upset either- just an ok experience. Myrle was great and very friendly at first, but the pushiness for warranties rubbed us a little wrong. We understand that dealerships make a lot of money off warranties however; not everyone needs or wants the warranties. She seemed very disappointed in front of us when we decline additional warranties and her mood changed from super friendly to seeming disappointed. The pitch for warranties also took a long time when we were on time crunch. Other than that tiny issue, we were super pleased. We will definitely explore options at Herlong first before purchasing from anywhere else in the future. I would highly recommend them, especially Fred! More

Herlong ford is awesome. I dealt w natalie stevens she was very helpful. All the staff at herlong were very nice and helpful. Also I love my 2017 f150xl that I purchased from them was very helpful. All the staff at herlong were very nice and helpful. Also I love my 2017 f150xl that I purchased from them More

Natalie did a Good job. Good customer service and I was able to get what I wanted. They want to make sure you are ok. Everyone kept asking if I need water, coffee etc. able to get what I wanted. They want to make sure you are ok. Everyone kept asking if I need water, coffee etc. More

Great Service and Sales team, always on time. Repairs done on time and correct First Time. I will continue to purchase my vehicles from Herlong. done on time and correct First Time. I will continue to purchase my vehicles from Herlong. More