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Herlong Ford
Edgefield, SC
942 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 942 reviews
March 01, 2021
Had made a appointment and they were very good about getting me in and getting the work done and getting me out in a timely manner. Everyone I had contact with were friendly and helpful. getting me in and getting the work done and getting me out in a timely manner. Everyone I had contact with were friendly and helpful. More
by tfrazier
Verified CustomerEmployees Worked With
Yalonda Daniel
March 01, 2021
Working with Shelby on the purchase of our 2020 F-250 was an excellent experience! We purchased used and had to order a few minor parts. TJ had them within 2 days and ready for us to pick up. Highly recommen an excellent experience! We purchased used and had to order a few minor parts. TJ had them within 2 days and ready for us to pick up. Highly recommend this Dealership! Awesome Team! More
by Gfsfab1028
Employees Worked With
TJ very helpful with parts! , Shelby Queen
February 26, 2021
Great Service! worked with Wayne virtually and he backed up everything initially discussed. A couple initial issue with the Truck, and the dealership quickly scheduled me in to take a look. up everything initially discussed. A couple initial issue with the Truck, and the dealership quickly scheduled me in to take a look. More
by nesmjj
February 25, 2021
I bought a used 2017 Nissan Rogue from there in July. My husband was in a wheelchair and I needed something bigger than the car we had. The transmission went out in December and I took it back there because husband was in a wheelchair and I needed something bigger than the car we had. The transmission went out in December and I took it back there because the extended warranty stated that. My Rogue has been there since Dec. 30. First they said the workers were out with Covid, then they tried to get me to trade it. Then they said the warranty wouldn't cover the transmission. Finaly got warranty approved and they said feb 18th the transmission would be in the next day and I should get it back either the 24th or 25th. I drove by there this morning after I got off work my car was still sitting where it has been since December 30. I called to see if the transmission was in the parts man said yes it came in but service was busy on another line, they would call back i said no I would wait. He came back on the line and told me service said it was in the shop being fixed. I asked him how was that when I was sitting along the road looking at my vehicle in the back of the dealership. I guess I will be waiting another month. More
by francoop
February 25, 2021
Salesperson and manager made the process easy. Quick reasonable negotiation. Car as advetisied with no added fees. Would definitely use the dealer again and recommend them to anyone. reasonable negotiation. Car as advetisied with no added fees. Would definitely use the dealer again and recommend them to anyone. More
by KHILLMAN718
February 24, 2021
My wife and I loved dealing with Herlong Ford. Honesty, helpfulness, friendliness, clarity, integrity. An unusually positive experience. We highly recommend this dealership. The fairness, honesty and court helpfulness, friendliness, clarity, integrity. An unusually positive experience. We highly recommend this dealership. The fairness, honesty and courtesy were exemplary. More
by D G & D B Pace
February 23, 2021
I had a very poor experience this last visit. I called multiple times before and the person on the phone was always rude. I struggled to get a straight answer because I was getting conflicting information multiple times before and the person on the phone was always rude. I struggled to get a straight answer because I was getting conflicting information. I was told my key fob could be sent to a closer dealership but then was also told it would be 300 dollars to do so. I was greeted very rude when I came to the dealership. I tried to be cheery and let it roll off my back but the way she acted towards me was constant. I am very happy to finally have my key fob but I really hope I never have to come up there again. More
by ADOMIYAH6157
Employees Worked With
Yalonda Daniel
February 23, 2021
Very disappointing experience with your business. Made an appt. hours before along with a list of inventory interested in. None of the vehicles were there. appt. hours before along with a list of inventory interested in. None of the vehicles were there. More
by rnordan
Employees Worked With
Jackie Mack
February 21, 2021
Things that were agreed on upon the purchase of my 2019 expedition we’re not followed up by the sales person all calls to try to resolve were initiated by me and really And very seldom get return calls fro expedition we’re not followed up by the sales person all calls to try to resolve were initiated by me and really And very seldom get return calls from either my sales person or other folks at the dealership if you asked me if I would recommend her long again to my friends NO! More
by MNEWBERN302
