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Herlong Ford
Edgefield, SC
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 925 reviews
February 23, 2021
I had a very poor experience this last visit. I called multiple times before and the person on the phone was always rude. I struggled to get a straight answer because I was getting conflicting information multiple times before and the person on the phone was always rude. I struggled to get a straight answer because I was getting conflicting information. I was told my key fob could be sent to a closer dealership but then was also told it would be 300 dollars to do so. I was greeted very rude when I came to the dealership. I tried to be cheery and let it roll off my back but the way she acted towards me was constant. I am very happy to finally have my key fob but I really hope I never have to come up there again. More
by ADOMIYAH6157
Verified CustomerEmployees Worked With
Yalonda Daniel
February 23, 2021
Very disappointing experience with your business. Made an appt. hours before along with a list of inventory interested in. None of the vehicles were there. appt. hours before along with a list of inventory interested in. None of the vehicles were there. More
by rnordan
Employees Worked With
Jackie Mack
February 21, 2021
Things that were agreed on upon the purchase of my 2019 expedition we’re not followed up by the sales person all calls to try to resolve were initiated by me and really And very seldom get return calls fro expedition we’re not followed up by the sales person all calls to try to resolve were initiated by me and really And very seldom get return calls from either my sales person or other folks at the dealership if you asked me if I would recommend her long again to my friends NO! More
by MNEWBERN302
February 18, 2021
I am very pleased with the level of commitment provided in purchasing my new van. I would recommend them when purchasing a new vehicle. Thanks again! in purchasing my new van. I would recommend them when purchasing a new vehicle. Thanks again! More
by db3397
February 13, 2021
Customer Service was Outstanding. Excellent staff treated me like I am family. I would highly recommend them to any of my friends and family who is looking for a vehicle! me like I am family. I would highly recommend them to any of my friends and family who is looking for a vehicle! More
by mwharris103
February 11, 2021
Great experience. Very pleased with how my deal turned out and extremely happy with my new truck! Everyone at Herlong Ford was great with helping me get where I needed to be price wise to make it happen. out and extremely happy with my new truck! Everyone at Herlong Ford was great with helping me get where I needed to be price wise to make it happen. More
by WILHENDRIX
February 10, 2021
Very friendly and polite crew would recommend to everyone I know. Car cleaning crew does a great job and very courteous. They found problems and fixed the situation great job I know. Car cleaning crew does a great job and very courteous. They found problems and fixed the situation great job More
by RIMI803.RB
February 09, 2021
Good dealership with excellent service department which is why I bought there. Have recommended Herlong to friends. Very impressed with cleanliness of facilities and customer wait area. is why I bought there. Have recommended Herlong to friends. Very impressed with cleanliness of facilities and customer wait area. More
by CLAY3518
Employees Worked With
Brittany Ashley
February 06, 2021
Very pleasant experience with both sales and finance. Very willing to work to find a vehicle that suited us. Ended up bringing in a vehicle from another dealership to get the one we wanted. Very willing to work to find a vehicle that suited us. Ended up bringing in a vehicle from another dealership to get the one we wanted. More
by Steve
February 04, 2021
Everyone was extremely nice and super helpful. I would strongly encourage anyone looking for a Ford to definitely go to Herlong Ford of Edgefield SC. strongly encourage anyone looking for a Ford to definitely go to Herlong Ford of Edgefield SC. More
by Sheilaboyd1973
