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Herlong Ford
Edgefield, SC
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 925 reviews
March 03, 2021
Was dealing with a Dealership close to my house and wasn’t getting the satisfaction I wanted. I call Herlong about a truck I had seen on line. Spoke with Jackie. I asked her about prep fees and doc. fe wasn’t getting the satisfaction I wanted. I call Herlong about a truck I had seen on line. Spoke with Jackie. I asked her about prep fees and doc. fees and she assured me that no extra fees would be added to price. I came over and dealt with Shelby and let her know what I wanted. The truck was at another lot so they ended up bringing it to me in Grovetown Ga. to test drive. I came over the next day and bought the truck. She then had it dropped off at my house for me. Pretty hassle free, exactly the way I wanted to deal. More
by STEVEMCDERMOTT028
Verified Customer
March 03, 2021
From the first phone call to the final handshake, everything went very smooth.Very satisfied with everyone involved. Everyone was very respectful and patient. Answered all my questions. No surprise c everything went very smooth.Very satisfied with everyone involved. Everyone was very respectful and patient. Answered all my questions. No surprise charges or added fees. Definitely recommend this dealership. More
by J43david
Employees Worked With
Other Employees :
Richard White, Brittany Ashley, Yalonda Daniel, Shelby Queen
March 02, 2021
Easy to work with new what they were talking about every one one nice no pressure not like some of other dealers around here a one one nice no pressure not like some of other dealers around here a More
by HOODG1153
March 01, 2021
Working with Shelby on the purchase of our 2020 F-250 was an excellent experience! We purchased used and had to order a few minor parts. TJ had them within 2 days and ready for us to pick up. Highly recommen an excellent experience! We purchased used and had to order a few minor parts. TJ had them within 2 days and ready for us to pick up. Highly recommend this Dealership! Awesome Team! More
by Gfsfab1028
Employees Worked With
TJ very helpful with parts! , Shelby Queen
March 01, 2021
Had made a appointment and they were very good about getting me in and getting the work done and getting me out in a timely manner. Everyone I had contact with were friendly and helpful. getting me in and getting the work done and getting me out in a timely manner. Everyone I had contact with were friendly and helpful. More
by tfrazier
Employees Worked With
Yalonda Daniel
February 26, 2021
Great Service! worked with Wayne virtually and he backed up everything initially discussed. A couple initial issue with the Truck, and the dealership quickly scheduled me in to take a look. up everything initially discussed. A couple initial issue with the Truck, and the dealership quickly scheduled me in to take a look. More
by nesmjj
February 25, 2021
Salesperson and manager made the process easy. Quick reasonable negotiation. Car as advetisied with no added fees. Would definitely use the dealer again and recommend them to anyone. reasonable negotiation. Car as advetisied with no added fees. Would definitely use the dealer again and recommend them to anyone. More
by KHILLMAN718
February 25, 2021
I bought a used 2017 Nissan Rogue from there in July. My husband was in a wheelchair and I needed something bigger than the car we had. The transmission went out in December and I took it back there because husband was in a wheelchair and I needed something bigger than the car we had. The transmission went out in December and I took it back there because the extended warranty stated that. My Rogue has been there since Dec. 30. First they said the workers were out with Covid, then they tried to get me to trade it. Then they said the warranty wouldn't cover the transmission. Finaly got warranty approved and they said feb 18th the transmission would be in the next day and I should get it back either the 24th or 25th. I drove by there this morning after I got off work my car was still sitting where it has been since December 30. I called to see if the transmission was in the parts man said yes it came in but service was busy on another line, they would call back i said no I would wait. He came back on the line and told me service said it was in the shop being fixed. I asked him how was that when I was sitting along the road looking at my vehicle in the back of the dealership. I guess I will be waiting another month. More
by francoop
February 24, 2021
My wife and I loved dealing with Herlong Ford. Honesty, helpfulness, friendliness, clarity, integrity. An unusually positive experience. We highly recommend this dealership. The fairness, honesty and court helpfulness, friendliness, clarity, integrity. An unusually positive experience. We highly recommend this dealership. The fairness, honesty and courtesy were exemplary. More
by D G & D B Pace
