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Herlong Ford

Edgefield, SC

4.6
942 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 942 reviews

June 29, 2021

Found a commercial truck online, called Kevin to discuss and decided to purchase. Kevin had the vehicle ready for our arrival the next day. Paperwork with Meryl was quick. We love that Herlong Ford is a fam More

by TROPICPOOLSSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Herlong, KEVIN HARVILLE
Jul 01, 2021 -

Herlong Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2021

Problems with truck were not fixed the first time when it was supposed to be fixed… More

by KBECKWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yalonda Daniel
Jul 14, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Herlong Ford, Inc. We would like the chance to talk to you further so please do call us at (803) 637-3151 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 22, 2021

This dealership is a joke. Should be put out of business. Very difficult to deal with. Poor customer service. More

by LS88CARTER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Nash
Jul 08, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Herlong Ford, Inc. We would like the chance to talk to you further so please do call us at (803) 637-3151 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 22, 2021

Great purchasing experience over the phone. One visit and I purchased a new truck. More

by TCOOKSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Queen
Jun 29, 2021 -

Herlong Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2021

Natalie Stevens made buying a new car very easy! She is very knowledgeable & never made me feel pressured. I am very satisfied with Natalie & Herlong Ford! I will be a returning customer & will always rec More

by TLEMON7795
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wes Herlong, Natalie Stevens
Jun 21, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2021

very friendly folks there, they seem to really care about the customer and ehat they are looking for and what they need. I am very happy with Herlong and everyone there that I dealt with. More

by DJSCBOBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yalonda Daniel
Jun 21, 2021 -

Herlong Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing Herlong Ford, Inc., and we hope to see you again soon!

June 12, 2021

They have awesome service department, Brittany and service technician took their time and explained everything to me. I would most definitely refer other people to their service department. More

by hondadvdrf900r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley
Jun 13, 2021 -

Herlong Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 08, 2021

By far, this was the easiest car purchase I've ever had. Natalie was fantastic! She went above and beyond to help make the sale happen. More

by JWILSONPOTTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Herlong, Natalie Stevens
Jun 11, 2021 -

Herlong Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 07, 2021

Would not recommend buying anything from them. But there service department is awesome. Now that they have a new service manager. Took 3 weeks to get my truck done. But the service manger made it right More

by WYATTKINARD2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manger is awesome , Wes Herlong, Brittany Ashley, Yalonda Daniel
Jun 23, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (803) 637-3151 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 25, 2021

Had a freak occurrence where random bolt broke AC condenser. Warranty wouldn't cover it, but Herlong worked with me to make it right. They also made sure I had a loaner while they took care of the jo More

by 3RHALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Herlong, Yalonda Daniel, KEVIN HARVILLE
May 26, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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