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Herlong Ford

Edgefield, SC

Overview
Employees
Reviews
Vehicles
4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

July 08, 2021

Fred was the most helpful Sales Manager I’ve ever dealt with. His finance team went above and beyond for me. They made the process fast and easy! More

by BAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 08, 2021

Healing is a great family owned dealership. My buying experience there was one of the best I have ever had. I totally recommend them to everyone. More

by SCOTTPEARSON01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
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Jul 14, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 08, 2021

I bought used everything and everyone was great. Very well run and clean dealership. Very satisfied with Herlong Ford They did everything they said they would a great place to buy. More

by CBRIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Queen
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Jul 14, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 29, 2021

Found a commercial truck online, called Kevin to discuss and decided to purchase. Kevin had the vehicle ready for our arrival the next day. Paperwork with Meryl was quick. We love that Herlong Ford is a fam More

by TROPICPOOLSSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN HARVILLE
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Jul 01, 2021 -

Herlong Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2021

Problems with truck were not fixed the first time when it was supposed to be fixed… More

by KBECKWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yalonda Daniel
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Jul 14, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Herlong Ford, Inc. We would like the chance to talk to you further so please do call us at (803) 637-3151 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 22, 2021

Great purchasing experience over the phone. One visit and I purchased a new truck. More

by TCOOKSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Queen
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Jun 29, 2021 -

Herlong Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2021

This dealership is a joke. Should be put out of business. Very difficult to deal with. Poor customer service. More

by LS88CARTER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Nash
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Jul 08, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Herlong Ford, Inc. We would like the chance to talk to you further so please do call us at (803) 637-3151 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 21, 2021

Natalie Stevens made buying a new car very easy! She is very knowledgeable & never made me feel pressured. I am very satisfied with Natalie & Herlong Ford! I will be a returning customer & will always rec More

by TLEMON7795
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
Elizabeth Wiseman
Other Employees : Natalie Stevens
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Jun 21, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2021

very friendly folks there, they seem to really care about the customer and ehat they are looking for and what they need. I am very happy with Herlong and everyone there that I dealt with. More

by DJSCBOBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yalonda Daniel
Report | Print
Jun 21, 2021 -

Herlong Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing Herlong Ford, Inc., and we hope to see you again soon!

June 12, 2021

They have awesome service department, Brittany and service technician took their time and explained everything to me. I would most definitely refer other people to their service department. More

by hondadvdrf900r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley
Report | Print
Jun 13, 2021 -

Herlong Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

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