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Herlong Ford

Edgefield, SC

4.6
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 925 reviews

July 27, 2021

It seems that every time I went to have my vehicle serviced there was some things going on and They could not perform my latest recall and More

by NEWFUTUREGRANITE
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yalonda Daniel
Aug 13, 2021 -

Herlong Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon.

July 27, 2021

I have been doing business with this dealership for almost 8 years. They are the only dealership I trust with my vehicles. They always do a great job. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yalonda Daniel, ALLAN HATCHER
July 20, 2021

Great staff 25555555555 ttt ttt ttt tt. Yyyy y y y you yyy yy yyy ttt t ttt. Tt ttt t t t ttt t tt More

by GSTHORNTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herlong Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 20, 2021

Herlong is a no-nonsense dealer. They give you the price they feel is fair up front and don't add extra crap to the paperwork afterwards. Best of all, the same smiles are still present even after you've sig More

by aross89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens, Shelby Queen, TJ OWENS
Jul 21, 2021 -

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2021

Professional and friendly. Easy to deal with and felt they went the extra mile to earn my business. I would recommend Herlong Ford to my friends. Very pleased. More

by DDAVISREECE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herlong Ford responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks for your business! Take care!

July 19, 2021

The folks at Herlong Ford were so great to work with - especially my sales consultant, Jackie Mack. I found the vehicle I wanted online and, as I'm located 200 miles away from the dealership, took care of More

by Amy Pickney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Herlong Ford responded

Hi Amy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Herlong Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

July 16, 2021

Amazing service and friendship !!!! I will always come back when in need of a vehicle. They made sure I was completely happy and went over and beyond . Shelby you are truly an amazing person. More

by APLUMMER27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Queen
Jul 17, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 15, 2021

Good service . Friendly people, well pleased. Professional and checked for recalls. It was convenient to drop the car off and have it ready shortly to pick up More

by vjax2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Yalonda Daniel
Jul 17, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 12, 2021

Prompt and courteous service rendered. The maintenance service crew was very respectful and knowledgeable about their jobs. I'll recommend your service to anyone. Great job done and a great Thank you. More

by smithwillie262
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Yalonda Daniel
Jul 14, 2021 -

Herlong Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2021

Easy to deal with. Was treated great and was giving a great deal with no hassle. I highly recommend this dealer ship. I glad I took the time to look at them on the internet More

by RUSSELLRON1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Baker , Ted Baker
Jul 14, 2021 -

Herlong Ford responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you soon!

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