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Herlong Ford
Edgefield, SC
925 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 925 reviews
August 22, 2021
My truck has been there since June 18th 2021! It was taken down there to have a torque converter put in! 5 weeks after it got there they call me and tell me that now the transmission was bad! Keep in mi taken down there to have a torque converter put in! 5 weeks after it got there they call me and tell me that now the transmission was bad! Keep in mind that 1 and half months before this they were supposed to have already put a new torque converter in so I call my warranty holder and they tell me that Herlong didn't put the first torque converter in that they only put a filter and fluid in it! So they have already lied to me multiple times! It is August 22 2021 and I have not gotten my truck yet they are saying they can't find a transmission for it! If they can't find one why wouldn't they rebuild it! Anyway the point of this review is to tell y'all DO NOT take your vehicle to them and don't believe anything these people tell you because they are probably lying to you! So my next step is to get a lawyer involved! I'm not sure when or if I will ever get my truck back! More
by bowie_jeremy
August 19, 2021
Easy process, CJ was awesome, they took care of me for sure, full service, washed, detailed, and filled up the diesel. Best Ford dealership around! sure, full service, washed, detailed, and filled up the diesel. Best Ford dealership around! More
by RSULLIVAN6325
Verified CustomerAugust 16, 2021
Everyone was very helpful and down to earth. Had no issues anywhere with the test drive all the way to finance. Super friendly and super accommodating to family’s with small children issues anywhere with the test drive all the way to finance. Super friendly and super accommodating to family’s with small children More
by WHEELERJ0187
August 14, 2021
If I could leave 0 stars I would. When I bought my car If I could leave 0 stars I would. When I bought my car and they told me they would fix the tires after I bought it. I’ve taken the car there at least If I could leave 0 stars I would. When I bought my car and they told me they would fix the tires after I bought it. I’ve taken the car there at least 4 times to get the valve stems fixed and every time they told me something different. My valve stems never got fixed like they said they were going to and I had to take it somewhere and get fixed when it was supposed to be fixed for free at the dealership. I do not recommend these crooks to anyone I will not do anymore business with these people. More
by TRENTBCOCKRELL
Employees Worked With
August 11, 2021
Wes and his team are fantastic!!! We will always use Herlong. This is our second vehicle, and once again they did not disappoint. Five star rating for sure! Herlong. This is our second vehicle, and once again they did not disappoint. Five star rating for sure! More
by TYLERLJONES82
August 07, 2021
Was very satisfied they took care of my vehicle in a timely manner and answered my questions . also pull vehicle back in and changed air preasure in tires that I wanted in them. timely manner and answered my questions . also pull vehicle back in and changed air preasure in tires that I wanted in them. More
by HARVEYTAL1951
Employees Worked With
Other Employees :
Dustin Rushton, Yalonda Daniel, ALLAN HATCHER
August 03, 2021
It's a great place to buy a vehicle! Mr Fred helps above and beyond to get you in a vehicle. Everyone is so nice and will help in any way. Will only buy here from now on! and beyond to get you in a vehicle. Everyone is so nice and will help in any way. Will only buy here from now on! More
by TIMSPAINTING109
July 31, 2021
Alan Hatcher the new service manager did an excellent job of fixing a problem that should have been fixed two years ago. He is a great improvement to staff. of fixing a problem that should have been fixed two years ago. He is a great improvement to staff. More
by GCTHORNTON
Employees Worked With
Yalonda Daniel, ALLAN HATCHER
July 27, 2021
Easy process. Upfront pricing. Cordial staff. Made my shopping experience pleasant and accommodating. They happened to have the vehicle I was looking for, but went above and beyond to satisfy me. shopping experience pleasant and accommodating. They happened to have the vehicle I was looking for, but went above and beyond to satisfy me. More
by JESSE44
