Herlong Ford

Ms Jackie was patient and understood my needs, they also work hard hard to have everything fixed before I received my car. work hard hard to have everything fixed before I received my car. More

Purchased a 2023 F250 and had it delivered only to find out it was out of alignment and only delivered it with one key so if you’re buying beware, make sure you go check the truck out at these guys locatio out it was out of alignment and only delivered it with one key so if you’re buying beware, make sure you go check the truck out at these guys location now they did pay for the front end alignment But wouldn’t make the key or send me another one also the salesman never called me to ask me how I felt about my . More

Herlong Ford has been serving my 2015 Ford Mustang for the past 5-years plus. She could not be running better and she is as safe as ever. I could not be happier. My best to the guys and gals in Herlong the past 5-years plus. She could not be running better and she is as safe as ever. I could not be happier. My best to the guys and gals in Herlong's maintenance staff. More

Fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic great wonderful fantastic wonderful fantastic fantastic fantastic fantastic fantastic fantastic great wonderful fantastic wonderful More

Super Service and wonderful salesperson! One of the easiest and best sales experience I've ever had. I highly recommend this dealership. One of the easiest and best sales experience I've ever had. I highly recommend this dealership. More

Great staff and great experience also was fast with the paperwork unlike other dealers taking hours to complete I would recommend this dealer for all your new and used vehicles 100 percent paperwork unlike other dealers taking hours to complete I would recommend this dealer for all your new and used vehicles 100 percent More

I drove about an hour to order my new vehicle with Herlong Ford, but it was worth it. Ordering took a while because they are a small dealership in a small town and were slammed, but there was no pres Herlong Ford, but it was worth it. Ordering took a while because they are a small dealership in a small town and were slammed, but there was no pressure or skeevy sales tactics. Also, no addendum stickers (and at the time, no doc fee, but this has changed to a low one). When the time came for the F&I stuff, it was all very low pressure - no one tried to convince me I needed some warranty or plan that I didn't want. More like, "Do any of these interest you? No? Well, then just circle no." When I asked questions, the answers were straightforward - I never got the sense that anyone was trying to blow smoke. When the time came to trade in my old car, I got a fair price, not a lowballed price, right off the bat. On the minus side, I could have wish for a bit more frequent communication about the status of the order, even if it was "no change." And, the other thing I didn't like was that I ordered the car with no doc fee, but they instituted one about three months before my truck came in - I could have fought that, but decided not to since it was pretty low compared to some of the other dealerships in the state. In the end, it was a very pleasant transaction though if you like the big dealership vibe, I doubt this is the place for you. More

The easiest car buying experience I have had in years. Fair and upfront pricing. Free tank of gas. the staff all were very nice and helpful. 10/10 Fair and upfront pricing. Free tank of gas. the staff all were very nice and helpful. 10/10 More

It was very easy to make a deal with this dealership. Everything was done online and they delivered my new vehicle to me. It was an awesome experience having the vehicle delivered. Thanks to all thos Everything was done online and they delivered my new vehicle to me. It was an awesome experience having the vehicle delivered. Thanks to all those involved in making this transaction happen!! More

Herlong ford is always easy and quick when it comes to my service needs. Their employees are always helpful and knowledgable. service needs. Their employees are always helpful and knowledgable. More