Herlong Chevrolet

Took almost 2 months to get the appt. I dropped it off the night before the appointment. Appointment was at 9:00 a.m came back after work to pick it up around 5:00 pm. It was sitting out I dropped it off the night before the appointment. Appointment was at 9:00 a.m came back after work to pick it up around 5:00 pm. It was sitting out in the lot , so I figured it was done. Went to the counter to get it, At first they could not find the paperwork . They finally found the paperwork so I asked where were the keys. They didn’t know. So after looking around again they finally found the keys. But then I was informed they did not get my truck done because my truck got taken off the service line to work on someone else’s vehicle. So I had to leave it there for another day. Long story short, I came back the next day and still was not completely fixed. It was there for an oil change, tire rotation and wheel sensors were not working. They got the oil changed and tire rotation but did not fix the wheel sensors. Needless to say I will not be back to this service department. More

Great staff very friendly people to do business with and I would definitely give them a referral I would definitely give them a referral More

Quick, efficient and good manners. Work was finished within an hour and received a car wash also. Work was finished within an hour and received a car wash also. More

This dealership is one of the best that I have used. The employees are very professional and dress to high standards. The employees are very professional and dress to high standards. More

Awesome staff ! They are friendly , helpful , and honest . Always get great treatment when I go there. They are friendly , helpful , and honest . Always get great treatment when I go there. More

Wow! ! I am blown away by the professionalism, customer service, honesty, and efficiency of this dealership. After my car was totaled in an accident, I hav ! I am blown away by the professionalism, customer service, honesty, and efficiency of this dealership. After my car was totaled in an accident, I have been searching for weeks for a new vehicle. I have spoken with/visited many dealerships and felt dissatisfied and taken advantage of with each of them. I was beyond frustrated when I found a Buick Enclave in excellent condition at Herlong Chevy. I live almost 3 hours away from Batesburg-Leesville, SC so when I reached out I made it very clear that I did not want to make the drive to see the vehicle unless I was confident I would be driving away with it. Alec was the lucky salesman who answered my call. He was out of this word fantastic. He immediately made me feel confident and answered every one of the hundred questions I sent him. He went through the car IN DETAIL for me, sending me pictures of every little thing. When I finally made the drive to see the car it was EXACTLY as Alec had presented. It drove like a dream, was immaculately detailed, and was very fairly priced. I could tell this dealership takes a lot of pride in what they have to offer the public. I was sold. There was a little repair that needed to be done on the vehicle. It was (understandably) unknown to Herlong, but the sales Manager Alan jumped right on it and told me that if I wanted the vehicle they would make the repair and deliver it to me (almost 3 hours away!). A few days later, Alec himself drove the Buick to me. I am more than please with my experience here. I don't think anyone could provide better customer service. Great job guys!! More

I always get great service there. They treat me with class. They don't make me wait very long and they are very thorough. Thank you. They treat me with class. They don't make me wait very long and they are very thorough. Thank you. More

It was a great customer service when we got there we wanted to put a certain down payment and a certain monthly payment and they got it done wanted to put a certain down payment and a certain monthly payment and they got it done More

Always a pleasure to do business with. Everyone always so friendly. Elaine and Cassidy made us feel right at home and the whole process was so much faster than we’ve ever experienced befor Everyone always so friendly. Elaine and Cassidy made us feel right at home and the whole process was so much faster than we’ve ever experienced before. More

I recently purchased a car from Herlong Chevrolet, and I couldn't be more pleased with the experience. My wife and I were looking for a very specific vehicle and they did everything to help get it. The sale couldn't be more pleased with the experience. My wife and I were looking for a very specific vehicle and they did everything to help get it. The sales team was patient, answering all my questions without any pressure to make a quick decision. The finance department made the paperwork process quick and easy, everything was ready for us to sign when we arrived. What stood out the most was the dealership's commitment to customer satisfaction. They went above and beyond to ensure I was comfortable and confident with my purchase. More