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Heritage Volkswagen Parkville - Service Center

Baltimore, MD

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158 Reviews

158 Reviews of Heritage Volkswagen Parkville - Service Center

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July 24, 2019

Body work I had 10K worth of damage to my CRV from being hit in the rear. When they finished I couldn’t believe the superb work. They are phenomenal. HIGHLY rec More

by Crvguy1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Shipley
Jul 26, 2019 -

Heritage Volkswagen Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Take care!

July 24, 2019

Best VW in Town Great for both car buying and service! Worked wirh Melvin to get my new GLI in May and had a great experience! Brought my previous VW here for service More

by Nfort31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin, Jacob Cardwell, Gabriel Walman, Daniel McMahon, Tyler Pearson, Mitch Giller
Jul 26, 2019 -

Heritage Volkswagen Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Volkswagen Parkville!

July 18, 2019

Great Service Center I take my 2013 Passat to Heritage VW for every service visit. It’s quick and easy to make appointments and I know it will be handled by quality techni More

by ScottB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Jul 19, 2019 -

Heritage Volkswagen Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

July 17, 2019

Heratige Service I found the whole experience excellent, Tyler was professional, friendly, and courteous.He explained everything that was going to happen during the se More

by Scattanti25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Jul 18, 2019 -

Heritage Volkswagen Parkville responded

Hello, thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

July 17, 2019

Great customer service I came into the service center to get my vehicle repaired , Tyler was my contact person. He assisted me promptly with my issues, had a welcoming smil More

by Cuteness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Jul 18, 2019 -

Heritage Volkswagen Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2019

Great service! I worked with Daisi today and she was very friendly and extremely helpful. My car was in and out of the shop in a timely manner with everything fixed. More

by Katemild93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisi Gibbons
Jul 07, 2019 -

Heritage Volkswagen Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 03, 2019

Great Service as always! Daisi was very helpful. She was able to locate the insurance coverage for the required repair. I have an appointment for this week to get it done. More

by Babtzia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisi Gibbons
Jul 04, 2019 -

Heritage Volkswagen Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 29, 2019

Good experience Tyler was friendly and professional and got my car right into service and I was able to wait for it same day. All my questions were answered and warra More

by GolfDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Jul 01, 2019 -

Heritage Volkswagen Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 28, 2019

Great service Tyrone was awesome. He was very friendly and extremely helpful. They were quick and kept me updated on the progress of my repair. I highly recommend. More

by Carguy1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Wilkens
Jul 01, 2019 -

Heritage Volkswagen Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2019

Tyrone Wilkens Best in Service Tyrone in service is consistent, courteous and timely. Excellent customer service no complaints here. Detailed in his recommendations and prompt with More

by HertzBoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Wilkens
Jun 28, 2019 -

Heritage Volkswagen Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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