Heritage Volkswagen Parkville - Service Center
Baltimore, MD
158 Reviews of Heritage Volkswagen Parkville - Service Center
Tyler was very helpful and funny! Tyler was very helpful when I went to service my car, and was able to give me all of the information I needed to service my car. Tyler was very helpful when I went to service my car, and was able to give me all of the information I needed to service my car. More
My service advisor Tyrone Wilkens gave me the most exceptional service! He kept me informed and was very detailed in his description on what my vehicle needed and what was done. I will gladly bring my exceptional service! He kept me informed and was very detailed in his description on what my vehicle needed and what was done. I will gladly bring my car back in for service anytime🙂. More
I had a great experience at Parkville VW recently. I have a 2017 GTI, I myself tried to unlock door child-lock but failed. They helped to figured it out the issue quickly, and ordered the part to fix it have a 2017 GTI, I myself tried to unlock door child-lock but failed. They helped to figured it out the issue quickly, and ordered the part to fix it. Very professional! More
Daniel and Johnny were awesome Daniel and John were great! John kept the communication open. Daniel and John were able to get me a loaner car for warranty work. They were amazing Daniel and John were great! John kept the communication open. Daniel and John were able to get me a loaner car for warranty work. They were amazing! Thanks for everything. Friendly very easy to deal with. I didn't wait a long time. Thank you so much!!!!!!!!!!!!!!! More
I have purchased two Volkswagen Tiguan vehicles and have been happy with the process and the service each time. Thank you for getting my spare key ready when I needed it. been happy with the process and the service each time. Thank you for getting my spare key ready when I needed it. More
took care in for 50 000 service.while there manager of took care in for 50 000 service. while there manager of parts department came out to see me and let me know that window part is still on back order. took care in for 50 000 service. while there manager of parts department came out to see me and let me know that window part is still on back order. It has been 3 months hopefully it arrives by spring so I can open my passenger side window. More
Great service. Fast and straightforward service. The service was completed in the estimated time. Vehicle returned cleaned and good to go. I strongly recommend this shop service was completed in the estimated time. Vehicle returned cleaned and good to go. I strongly recommend this shop More
Both Tyler and Tyron were very helpful and quick to respond to emergency breakdown I had. They helped throughout the process and provided feedbacks and kept me informed. Would highly recommend worki respond to emergency breakdown I had. They helped throughout the process and provided feedbacks and kept me informed. Would highly recommend working with Service Dept. More
Super easy and fast service any time I go there with any concerns, turns out I had a nail in my tire and it was fixed and I wasn’t sitting there all day , Tyler is awesome I always work with him and he is s concerns, turns out I had a nail in my tire and it was fixed and I wasn’t sitting there all day , Tyler is awesome I always work with him and he is super nice and super knowledgeable!! A++++. Super thank you all so much!!! More