Heritage Volkswagen Parkville - Service Center
Baltimore, MD
158 Reviews of Heritage Volkswagen Parkville - Service Center
Oil Change and Brakes I've been using Heritage for years! Never disappointed! Can schedule at my convenience. Staff is wonderful to work with. Loved working with Daisi I've been using Heritage for years! Never disappointed! Can schedule at my convenience. Staff is wonderful to work with. Loved working with Daisi Gibbons! More
Sound System Help Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. More
Fast service Whenever I make an appointment for service, I get something within 2 days and when my car is worked on, it doesn't take long, because I am waiting on Whenever I make an appointment for service, I get something within 2 days and when my car is worked on, it doesn't take long, because I am waiting on it. More
Excellent Service!!!!! Heritage Volkswagen Parkville Service department has excellent service!!! Tyler Pearson has been my service advisor for over two years his Communica Heritage Volkswagen Parkville Service department has excellent service!!! Tyler Pearson has been my service advisor for over two years his Communication and experience with knowledge about my car what’s keeps me coming back to get any service done. My car always ready in a timely manner. Staff very nice and pleasant. More
Unscheduled "emergency indicator light" visit An "emergency indicator light" flashed on while driving. Owner's Manual said to drive to nearest VW service facility. Got the whole problem taken care An "emergency indicator light" flashed on while driving. Owner's Manual said to drive to nearest VW service facility. Got the whole problem taken care of in less than an hour. Tyler Pearson orchestrated all the help. Extraordinary service for an unscheduled visit. More
Free Replacement Tyrone was especially helpful in getting my car serviced and in replacing a piece of trim that had broken and was still under warranty. Very good guy. Tyrone was especially helpful in getting my car serviced and in replacing a piece of trim that had broken and was still under warranty. Very good guy. No matter how busy he is he still remains pleasant and helpful. More
Service Was given a user car both times my car was there an extended amount of time and process was easy and painless. Thanks for the help Was given a user car both times my car was there an extended amount of time and process was easy and painless. Thanks for the help More
cut wall of tire/needed replacement I called Paolo Carnevale and he told me to come in- he took my keys, had the tire, assessed, replaced, and test driven (to check alignment) in record I called Paolo Carnevale and he told me to come in- he took my keys, had the tire, assessed, replaced, and test driven (to check alignment) in record time. Couldn't be happier with the personalized service and responsiveness. More
Great service and fast I was in and out for my 20,000 mile service check within an hour. Would certainly recommend Heritage and Tyler for a service visit. I was in and out for my 20,000 mile service check within an hour. Would certainly recommend Heritage and Tyler for a service visit. More
Fast Situation I went in for my wheel locks , was literally in there for less than an hour. The problem was taken care of so quick I was still able to enjoy the rest I went in for my wheel locks , was literally in there for less than an hour. The problem was taken care of so quick I was still able to enjoy the rest of my day. More