Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent service!!! Herb has made the car buying experience easier that I expected. He helped my family find a great family vehicle and others I know get into the car the Herb has made the car buying experience easier that I expected. He helped my family find a great family vehicle and others I know get into the car they were looking to purchase. He is friendly and works very hard to make sure you are happy with your purchase. I would definitely come back again. More
Great Service! Herb is AMAZING ! He had the car that we were interested in looking at all set and ready for the test drive. Herb made the buying experience easy and Herb is AMAZING ! He had the car that we were interested in looking at all set and ready for the test drive. Herb made the buying experience easy and provided exceptional service. More
Best Sales Rep He’s very patient and accurate with what he tells you. The best part was his customer services and how fast he gets you in and out I will definitely b He’s very patient and accurate with what he tells you. The best part was his customer services and how fast he gets you in and out I will definitely be recommending Mr.Randolph. More
Great Lavon was so helpful while trading my 2017 Jeep Renegade Latitude for the 2016 Trailhawk model. The dealership was more than helpful in getting me wha Lavon was so helpful while trading my 2017 Jeep Renegade Latitude for the 2016 Trailhawk model. The dealership was more than helpful in getting me what I wanted. Would do business there again!! More
Sales staff was very friendly and fast. I'm very happy with Awesome sales team. Very fast....will definitely recommend to family and friends as well as visit again for any future purchases. I really love my ve Awesome sales team. Very fast....will definitely recommend to family and friends as well as visit again for any future purchases. I really love my vehicle. More
First time buyer This was my daughters first car ever. Herb took the time to personally walk her through the process and assisted in finding insurance to make it possi This was my daughters first car ever. Herb took the time to personally walk her through the process and assisted in finding insurance to make it possible for her to get the car that she is so in love with. He kept us totally informed throughout the entire purchase. I would recommend anyone in the market for a new car, to come see him. We will definitively be back! More
Car purchase experience Service was excellent. Manager down to sales associate greeted me with professionalizing. Always kept me inform of what was going on during my time t Service was excellent. Manager down to sales associate greeted me with professionalizing. Always kept me inform of what was going on during my time there or at home. Went all out the way to make sure I was comfortable in the office. Before I pulled away from the dealership, sales associate went over all the features to the vehicle. More
Happy Owner of a "New" Car From Amanda: This was my first car buying experience and thanks to Herb Randolph, it will not be my last!! He was very helpful explaining all of the From Amanda: This was my first car buying experience and thanks to Herb Randolph, it will not be my last!! He was very helpful explaining all of the details and made the experience very pleasant. I will definitely be coming back to see him but hopefully it wont be for a while! More
Very helpful with no pressure Very helpful and friendly staff! Ed Turner thoroughly explained all important pieces of information about the car. I never once felt like he was press Very helpful and friendly staff! Ed Turner thoroughly explained all important pieces of information about the car. I never once felt like he was pressuring me into anything. This was my first experience buying a car, I would return here and recommend others to buy cars here. More
Phenomenal service Herb has been great in this time of turmoil for me and my family. I appreciate everything he has done. I will Continue to come here for years to come. Herb has been great in this time of turmoil for me and my family. I appreciate everything he has done. I will Continue to come here for years to come. More