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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,510 reviews

February 08, 2018

Excellent service!!! Herb has made the car buying experience easier that I expected. He helped my family find a great family vehicle and others I know get into the car the More

by Reina Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Jacob Cardwell
Feb 12, 2018 -

Heritage Volkswagen Parkville responded

Reina, we are happy Herb delivered great purchasing experiences for you and your family. If you ever need anything from our team, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2018

Great Service! Herb is AMAZING ! He had the car that we were interested in looking at all set and ready for the test drive. Herb made the buying experience easy and More

by Nicole Cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Feb 09, 2018 -

Heritage Volkswagen Parkville responded

Nicole, we are pleased to hear that Herb was able to assist you! Congratulations on your new vehicle, and we hope to be if service you you again in the future! Safe travels!

February 07, 2018

Best Sales Rep He’s very patient and accurate with what he tells you. The best part was his customer services and how fast he gets you in and out I will definitely b More

by DonovanS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Feb 09, 2018 -

Heritage Volkswagen Parkville responded

Hi, thank you for taking the time to leave a review for us at Heritage Volkswagen Parkville. We're happy we could meet your expectations! We look forward to your next visit! Take care!

February 06, 2018

Great Lavon was so helpful while trading my 2017 Jeep Renegade Latitude for the 2016 Trailhawk model. The dealership was more than helpful in getting me wha More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski, Lavon Pratt
Feb 07, 2018 -

Heritage Volkswagen Parkville responded

Amanda, we are glad Lavon was so helpful in trading your Jeep Renegade Latitude for a Trailhawk model. We hope to be of service to you again in the future! Best wishes, Heritage Volkswagen Parkville

February 05, 2018

Sales staff was very friendly and fast. I'm very happy with Awesome sales team. Very fast....will definitely recommend to family and friends as well as visit again for any future purchases. I really love my ve More

by Julie Weaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Steven Jakubik, Lavon Pratt, Woody Batts
Feb 06, 2018 -

Heritage Volkswagen Parkville responded

Julie, we're glad you had such a great purchasing experience with us and that you're loving your new vehicle. If you're ever in need of more help, please let us know!

February 02, 2018

First time buyer This was my daughters first car ever. Herb took the time to personally walk her through the process and assisted in finding insurance to make it possi More

by AprilW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Feb 06, 2018 -

Heritage Volkswagen Parkville responded

April, we are pleased Herb could help your daughter into her first car. We hope to see you again soon!

January 31, 2018

Car purchase experience Service was excellent. Manager down to sales associate greeted me with professionalizing. Always kept me inform of what was going on during my time t More

by Mab61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Bruce Freeman
Feb 01, 2018 -

Heritage Volkswagen Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Volkswagen Parkville

January 31, 2018

Happy Owner of a "New" Car From Amanda: This was my first car buying experience and thanks to Herb Randolph, it will not be my last!! He was very helpful explaining all of the More

by Alexia Bridgewater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Feb 02, 2018 -

Heritage Volkswagen Parkville responded

Hi, it's experiences like yours that really keep us motivated! Congratulations on your new vehicle. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2018

Very helpful with no pressure Very helpful and friendly staff! Ed Turner thoroughly explained all important pieces of information about the car. I never once felt like he was press More

by Kristen Focht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Turner
Feb 01, 2018 -

Heritage Volkswagen Parkville responded

Kristen, we are pleased to hear that Ed was able to assist you with your first car purchase! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2018

Phenomenal service Herb has been great in this time of turmoil for me and my family. I appreciate everything he has done. I will Continue to come here for years to come. More

by Fernando Quijano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Jacob Cardwell
Feb 01, 2018 -

Heritage Volkswagen Parkville responded

Fernando, thank you for sharing your positive experience with us. We truly appreciate your business an we hope to be of service to you again. Thank you, have a great day!

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