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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,514 reviews

July 10, 2019

Herb was putting in work! Herb has by far been the best car salesman I’ve ever worked with in purchasing any vehicle. Not only did he take care of me and my family but I watche More

by Creinhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 11, 2019 -

Heritage Volkswagen Parkville responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2019

Great experience! Bruce was fantastic to work with when selecting and purchasing my new used vehicle. He was extremely friendly, helpful and knowledgeable. He was not n More

by smalltimore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Jul 10, 2019 -

Heritage Volkswagen Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2019

Great service! I worked with Daisi today and she was very friendly and extremely helpful. My car was in and out of the shop in a timely manner with everything fixed. More

by Katemild93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisi Gibbons
Jul 07, 2019 -

Heritage Volkswagen Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 04, 2019

Most excellent service ever I visited this dealership on July 3 2019 for purchasing pre-owned vehicle. Cars in garage are in grate shape and well-organized. Herb showed me kindne More

by Patrick Hwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 07, 2019 -

Heritage Volkswagen Parkville responded

Patrick, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2019

Great Service as always! Daisi was very helpful. She was able to locate the insurance coverage for the required repair. I have an appointment for this week to get it done. More

by Babtzia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisi Gibbons
Jul 04, 2019 -

Heritage Volkswagen Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 03, 2019

Amazing!!! Highly recommend!!! Ask for Herb. He took care of our needs in every way possible. We knew the car we wanted, the price we wanted it at for payments each month. Herb made More

by Robinchen79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 04, 2019 -

Heritage Volkswagen Parkville responded

We're happy to hear Herb was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Volkswagen Parkville

July 02, 2019

No complaints , got my service completed in a timely manner. Staff were very polite and respectful. Overall, reasonable price. They did what I asked. Plain and simp More

by osterjesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisi Gibbons, Tyler Pearson
Jul 03, 2019 -

Heritage Volkswagen Parkville responded

Congratulations on your new vehicle! We're happy to hear Tyler was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Volkswagen Parkville

June 29, 2019

Good experience Tyler was friendly and professional and got my car right into service and I was able to wait for it same day. All my questions were answered and warra More

by GolfDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Jul 01, 2019 -

Heritage Volkswagen Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 29, 2019

Magical moment from step 1 After going thru a very difficult time , lost all trust and hope. Herb not only went above And beyond his duties. He made the impossible happen. He se More

by Nidraheel13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Melissa Cole
Jul 01, 2019 -

Heritage Volkswagen Parkville responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Volkswagen Parkville

June 28, 2019

Great service Tyrone was awesome. He was very friendly and extremely helpful. They were quick and kept me updated on the progress of my repair. I highly recommend. More

by Carguy1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Wilkens
Jul 01, 2019 -

Heritage Volkswagen Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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