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Heritage Volkswagen Parkville
Baltimore, MD
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,514 reviews
July 22, 2019
The final edition beetle convertible . Tom was awesome and took care of me and made sure that I left happy and got what I wanted . . Tom was awesome and took care of me and made sure that I left happy and got what I wanted . More
by JocelynDance2
Employees Worked With
Tom at Heritage in Parkville with my sales person he was excellent as well as the finance manager I don’t remember his name and Marcus who finish the deal great service
July 20, 2019
Great Amazing service, helped me out of my old car as best they could, I came in not expecting to leave the same day with something but they made it happen! Amazing service, helped me out of my old car as best they could, I came in not expecting to leave the same day with something but they made it happen! More
by Taylor Messenger
Employees Worked With
Gabriel Walman, Khaliq Thomas
July 20, 2019
Great service! Herb was a huge help and made the process of buying a car a great experience! we would recommend him to everyone! Thank you Herb! Herb was a huge help and made the process of buying a car a great experience! we would recommend him to everyone! Thank you Herb! More
by Cargirl
Employees Worked With
Herb Randolph
July 19, 2019
Awesome Experience!!! Khaliq, Gabe, & Melissa were awesome! They made the entire process of buying a new car easy & straightforward! They kept things light hearted while go Khaliq, Gabe, & Melissa were awesome! They made the entire process of buying a new car easy & straightforward! They kept things light hearted while going above & beyond to get the very specific 2019 Golf R I wanted! I highly recommend all three if you're looking to buy a new car! More
by bbutcher
Employees Worked With
Melissa Cole, Gabriel Walman, Khaliq Thomas
July 18, 2019
Kept it simple and friendly. Khaliq and Devon were really easy to work with and super friendly. Made buying a new car easy and I didn't feel any pressure. Cheers - Khaliq and Devon were really easy to work with and super friendly. Made buying a new car easy and I didn't feel any pressure. Cheers - More
by DuClaw Rep
Employees Worked With
Khaliq Thomas
July 18, 2019
Great Service Center I take my 2013 Passat to Heritage VW for every service visit. It’s quick and easy to make appointments and I know it will be handled by quality techni I take my 2013 Passat to Heritage VW for every service visit. It’s quick and easy to make appointments and I know it will be handled by quality technicians. My most recent visit was quicker in time than expected and very reasonable cost. More
by ScottB
Employees Worked With
Tyler Pearson
July 17, 2019
Heratige Service I found the whole experience excellent, Tyler was professional, friendly, and courteous.He explained everything that was going to happen during the se I found the whole experience excellent, Tyler was professional, friendly, and courteous.He explained everything that was going to happen during the service, and answered any questions I had in a professional and knowledgeable way More
by Scattanti25
Employees Worked With
Tyler Pearson
July 17, 2019
Patient and Personable Bruce provided me with all the information I requested and helped by making my car buying experience a smooth process. Bruce is professionally gregari Bruce provided me with all the information I requested and helped by making my car buying experience a smooth process. Bruce is professionally gregarious and has a great sense of humor. Thanks Bruce! More
by Bretly
Employees Worked With
Bruce Freeman
July 17, 2019
Best Used Car Buy Exprience I've had Bruce was amazing, from the test drive to keeping us company while we waited for a Finance Manager during a very busy day. I've bought quite a few ve Bruce was amazing, from the test drive to keeping us company while we waited for a Finance Manager during a very busy day. I've bought quite a few vehicles over the years and Bruce is hands down the least pushy and genuinely friendly sales person I've ever dealt with. More
by Matt Stranathan
Employees Worked With
Bruce Freeman
July 17, 2019
Great customer service I came into the service center to get my vehicle repaired , Tyler was my contact person. He assisted me promptly with my issues, had a welcoming smil I came into the service center to get my vehicle repaired , Tyler was my contact person. He assisted me promptly with my issues, had a welcoming smile, and positive energy as he assisted me. He also insured that my vehicle was up to date with service performed on all of the recalls. I do appreciate all of his help. More
by Cuteness
Employees Worked With
Tyler Pearson
