Heritage Volkswagen Parkville

1 thing ruined a great experience! Everything was going well, appointment made, car dropped off, name in the system nothing else needed, maintenance performed in a timely manner, and th Everything was going well, appointment made, car dropped off, name in the system nothing else needed, maintenance performed in a timely manner, and then I presented a coupon sent by the dealership and was not allowed to use it citing I had not given it to them prior to the ticket being processed! I had not paid at this point and was very disappointed that the coupon could not be applied More

Excellent sales professional had an amazing experience at heritage Volkswagen Parkville my sales person khaliq Thomas made me feel comfortable and taken care of. also made sure my had an amazing experience at heritage Volkswagen Parkville my sales person khaliq Thomas made me feel comfortable and taken care of. also made sure my purchase price and monthly payment was in my range. More

Excellent sales professional Khaliq did a great job in making sure I got a great deal on my terms. The process was easy, and he made the time spent in the dealership worth while. Khaliq did a great job in making sure I got a great deal on my terms. The process was easy, and he made the time spent in the dealership worth while. More

Excellent Experience Great experience over all. Everyone at the dealership was extremely helpful and friendly. They made the buying process was very fast and simple. I wou Great experience over all. Everyone at the dealership was extremely helpful and friendly. They made the buying process was very fast and simple. I would definately recommend this dealership. More

Car Service The technician listened to everything I had to say. Explained repairs, cost and offered me options. He also kept me informed with the progress of rep The technician listened to everything I had to say. Explained repairs, cost and offered me options. He also kept me informed with the progress of repairs and have me a reasonable completion time. More

good customer service The customer service I experienced was excellent!...friendly, courteous and genuine. I trust/respect the technicians and know they are not recommend The customer service I experienced was excellent!...friendly, courteous and genuine. I trust/respect the technicians and know they are not recommending a service that is not needed. More

Body work I had 10K worth of damage to my CRV from being hit in the rear. When they finished I couldn’t believe the superb work. They are phenomenal. HIGHLY rec I had 10K worth of damage to my CRV from being hit in the rear. When they finished I couldn’t believe the superb work. They are phenomenal. HIGHLY recommend!! More

Best VW in Town Great for both car buying and service! Worked wirh Melvin to get my new GLI in May and had a great experience! Brought my previous VW here for service Great for both car buying and service! Worked wirh Melvin to get my new GLI in May and had a great experience! Brought my previous VW here for service and am bringing the new one as well. They always make sure I’m taken care of. More

Nancy gti Herb was awesome and made the car buying process easy. Since he knew we drove one hour to get here he had the tiny hole in the front seat taken care o Herb was awesome and made the car buying process easy. Since he knew we drove one hour to get here he had the tiny hole in the front seat taken care of immediately so we wouldn’t have to come back. One of the nicest salesman I have ever dealt with. More

Tim Metta (2013 GTI SALE) Sale was quick & easy. Herb is an easy going, overall great salesman, real dope and good guy. Give this man a raise ! Honestly. Beautiful dealer, Sale was quick & easy. Herb is an easy going, overall great salesman, real dope and good guy. Give this man a raise ! Honestly. Beautiful dealer, unbeatable prices, great service. More