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Heritage Volkswagen Parkville
Baltimore, MD
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,514 reviews
January 22, 2020
Great service. Fast and straightforward service. The service was completed in the estimated time. Vehicle returned cleaned and good to go. I strongly recommend this shop service was completed in the estimated time. Vehicle returned cleaned and good to go. I strongly recommend this shop More
by smith.ben89
January 20, 2020
This team truly took care of me and my car needs. I felt in good hands and trusted their opinions. Strongly recommend using this dealership. in good hands and trusted their opinions. Strongly recommend using this dealership. More
by LV
Employees Worked With
Jacob Cardwell, John DeMartino, Gabriel Walman
January 20, 2020
Both Tyler and Tyron were very helpful and quick to respond to emergency breakdown I had. They helped throughout the process and provided feedbacks and kept me informed. Would highly recommend worki respond to emergency breakdown I had. They helped throughout the process and provided feedbacks and kept me informed. Would highly recommend working with Service Dept. More
by kkuliev
Employees Worked With
Tyron , Tyler Pearson
January 18, 2020
Super easy and fast service any time I go there with any concerns, turns out I had a nail in my tire and it was fixed and I wasn’t sitting there all day , Tyler is awesome I always work with him and he is s concerns, turns out I had a nail in my tire and it was fixed and I wasn’t sitting there all day , Tyler is awesome I always work with him and he is super nice and super knowledgeable!! A++++. Super thank you all so much!!! More
by Crystalf1
Employees Worked With
Tyler Pearson
January 17, 2020
Excellent service. The representative is knowledgeable with the product. He took me through all the problems one by one and fixed the issues. I am happy with the product. He took me through all the problems one by one and fixed the issues. I am happy More
by csc_spoke
Employees Worked With
Tyler Pearson
January 17, 2020
Tyler takes fabulous care of me. He makes a real difference and is a valuable client facing representative of your dealership. Very responsive and understands my needs and concerns. difference and is a valuable client facing representative of your dealership. Very responsive and understands my needs and concerns. More
by Cgoles
Employees Worked With
Tyler Pearson
January 12, 2020
Good experience;frerndly environment I would recommend Antonio to anyone buying a used vehicle at Parkville Mile One.He is knowledgeable,makes you feel comfortable and I felt he went wa I would recommend Antonio to anyone buying a used vehicle at Parkville Mile One.He is knowledgeable,makes you feel comfortable and I felt he went way above previous auto salesman I have exp[erienced.Everyone I met while I was there was couteous and respectful.My timely experience was worth it.I got a great deal and would come back to parkville for another vehicle. More
by rgitts
Employees Worked With
Jacob Cardwell, Antonio Satchell
January 10, 2020
Everyone At Heritage and Parkville are wonderful the service is great and you won’t be disappointed you’ll leave out it is :-).I would recommend anybody to get a car from volts wagon heritage in Parkvil service is great and you won’t be disappointed you’ll leave out it is :-).I would recommend anybody to get a car from volts wagon heritage in Parkville. More
by Tracy bouldin
Employees Worked With
Other Employees :
Everyone is great, Melissa Cole, Jacob Cardwell, Bruce Freeman, John DeMartino, Daniel McMahon, Khaliq Thomas, Bridget Holliday, Joshua Rodriguez
January 10, 2020
They are very reasonable and easy to work with. The service department is very courteous and and knowledgeable about the work I needed done on my car. service department is very courteous and and knowledgeable about the work I needed done on my car. More
by kiki9949
Employees Worked With
Tyler Pearson
