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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,514 reviews

April 12, 2020

Have always brought my vw's there for any service! always clean and fast. Very nice people to deal with! Will continue to go back! More

by Kraut77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Pearson
Apr 12, 2020 -

Heritage Volkswagen Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Volkswagen Parkville!

March 15, 2020

unfortunately circumstances happened with my 2017 Which I purchased new at that time and had to go get a new car.The process was so smooth putting me in a 2020 and I’m grateful. I will always be a loyal cus More

by Tyra
Recommend Dealer
Yes
Employees Worked With
Charles(Sales Mgr), Jacob Cardwell, Spencer Buettner, Gabriel Walman
Mar 16, 2020 -

Heritage Volkswagen Parkville responded

Tyra, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Heritage Volkswagen Parkville

March 10, 2020

Mellisa is dedicated professional Melissa Cole was extremely helpful in the entire process of buying my car. Highly professional, she did not waste our time with prepared and meaningl More

by Jan W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
Mar 11, 2020 -

Heritage Volkswagen Parkville responded

Hi Jan, thank you so much for your positive comments about Heritage Volkswagen Parkville! I am happy to hear that Melissa was able to take care of you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2020

Words can not describe... Words can not describe how great my experience was! Five stars is not enough. I have only driven Volkswagen's my whole life and it is hard to find a s More

by scarlucci
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, John DeMartino, Gabriel Walman
Mar 07, 2020 -

Heritage Volkswagen Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2020

My service advisor Tyrone Wilkens gave me the most exceptional service! He kept me informed and was very detailed in his description on what my vehicle needed and what was done. I will gladly bring my More

by Spencer
Recommend Dealer
Yes
Employees Worked With
Tyrone Wilkens
Mar 01, 2020 -

Heritage Volkswagen Parkville responded

Spencer, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2020

Very nice and helpful made the process of buying the new car easy and quick. He also told me good information! Awesome job by Bruce! More

by Ally B
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Mar 01, 2020 -

Heritage Volkswagen Parkville responded

Ally, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2020

I had a great experience at Parkville VW recently. I have a 2017 GTI, I myself tried to unlock door child-lock but failed. They helped to figured it out the issue quickly, and ordered the part to fix it More

by xuwenhong
Recommend Dealer
Yes
Employees Worked With
Tryone Wilkens, Paolo Carnevale
Mar 01, 2020 -

Heritage Volkswagen Parkville responded

Hello, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2020

Daniel and Johnny were awesome Daniel and John were great! John kept the communication open. Daniel and John were able to get me a loaner car for warranty work. They were amazing More

by BS13101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service, Daniel McMahon
Feb 24, 2020 -

Heritage Volkswagen Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2020

Excellent Buying Experience Walked in at 1:30. Drove out in a new car at 3:30. Everyone was very nice. Our salesman was Harrison Faecher and he did a fine job. Gabe Walman was th More

by Val & Steve W
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Feacher, Salesman, Gabriel Walman
Feb 21, 2020 -

Heritage Volkswagen Parkville responded

Val, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2020

Melissa is an amazing person and sales representative. I highly recommend her if you want an incredible experience! Thanks Melissa for your knowledge and kindness. More

by Allie G
Recommend Dealer
Yes
Employees Worked With
Melissa , Melissa Cole
Feb 21, 2020 -

Heritage Volkswagen Parkville responded

Allie, thank you so much for your feedback! Melissa and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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