
Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,514 reviews
unfortunately circumstances happened with my 2017 Which I purchased new at that time and had to go get a new car.The process was so smooth putting me in a 2020 and I’m grateful. I will always be a loyal cus purchased new at that time and had to go get a new car.The process was so smooth putting me in a 2020 and I’m grateful. I will always be a loyal customer. Keep up the excellent work! More
Mellisa is dedicated professional Melissa Cole was extremely helpful in the entire process of buying my car. Highly professional, she did not waste our time with prepared and meaningl Melissa Cole was extremely helpful in the entire process of buying my car. Highly professional, she did not waste our time with prepared and meaningless phrases. She immediately understood my requirements and possibilities and went above and beyond to make sure everything runs smoothly and well. She understands cars, business, and most importantly, her customers. More
Words can not describe... Words can not describe how great my experience was! Five stars is not enough. I have only driven Volkswagen's my whole life and it is hard to find a s Words can not describe how great my experience was! Five stars is not enough. I have only driven Volkswagen's my whole life and it is hard to find a sales associate I feel like meets my knowledge of the cars and has the same meticulous detail as myself. This was my 9th VW and John was by far the best sales associate I've ever dealt with. For Volkswagen's sake I hope they know how lucky they are to have him on their team! More
My service advisor Tyrone Wilkens gave me the most exceptional service! He kept me informed and was very detailed in his description on what my vehicle needed and what was done. I will gladly bring my exceptional service! He kept me informed and was very detailed in his description on what my vehicle needed and what was done. I will gladly bring my car back in for service anytime🙂. More
I had a great experience at Parkville VW recently. I have a 2017 GTI, I myself tried to unlock door child-lock but failed. They helped to figured it out the issue quickly, and ordered the part to fix it have a 2017 GTI, I myself tried to unlock door child-lock but failed. They helped to figured it out the issue quickly, and ordered the part to fix it. Very professional! More
Daniel and Johnny were awesome Daniel and John were great! John kept the communication open. Daniel and John were able to get me a loaner car for warranty work. They were amazing Daniel and John were great! John kept the communication open. Daniel and John were able to get me a loaner car for warranty work. They were amazing! Thanks for everything. Friendly very easy to deal with. I didn't wait a long time. Thank you so much!!!!!!!!!!!!!!! More
Excellent Buying Experience Walked in at 1:30. Drove out in a new car at 3:30. Everyone was very nice. Our salesman was Harrison Faecher and he did a fine job. Gabe Walman was th Walked in at 1:30. Drove out in a new car at 3:30. Everyone was very nice. Our salesman was Harrison Faecher and he did a fine job. Gabe Walman was the sales manager and he could not have been any nicer or any easier to work with. None of the old baloney of the salesman running back and forth to the sales manager to try to work out a price. Gabe spoke with us directly and the deal was done in minutes. The price was incredible. I would highly recommend them. Val & Steve W More
Melissa is an amazing person and sales representative. I highly recommend her if you want an incredible experience! Thanks Melissa for your knowledge and kindness. highly recommend her if you want an incredible experience! Thanks Melissa for your knowledge and kindness. More