Heritage Volkswagen Parkville

Spencer was very helpful and he worked really hard to find me the car with the exact color and package that I was looking for. find me the car with the exact color and package that I was looking for. More

Very pleasant purchase. Spencer was incredibly helpful and accommodating, and he was willing to answer any questions I had throughout the complete buying experience. There was no pressure to purchase any and accommodating, and he was willing to answer any questions I had throughout the complete buying experience. There was no pressure to purchase any upsells, and the atmosphere was very welcoming and laid back. I have nothing bad to say about my experience. More

Spencer and Khaliq were very personable and worked with me to get the best deal possible. I would highly recommend the dealership to anyone looking for a new VW! me to get the best deal possible. I would highly recommend the dealership to anyone looking for a new VW! More

Best customer service i've ever received! There will never be enough good things to say about John! Purchasing a car is definitely top 10 in my list of stressful situations and he made the ent There will never be enough good things to say about John! Purchasing a car is definitely top 10 in my list of stressful situations and he made the entire process a breeze. From the time I entered the lobby until I pulled off the lot in my brand new car, he maintained a level of care and professionalism that will never compare to any dealership i've been to. John listened to any questions I had (which was alot!) and answered them with ease. Not once did I feel that annoying sense of pressure I've become familiar with when visiting a dealership. He knew exactly what I was looking for and helped me choose the right vehicle for my growing family. I will recommend him time and time again for anyone looking for a stress free, enjoyable car buying experience. After all, isn't a brand new car something we should be excited about!? More

Spencer was great- very helpful through the whole process. Went above and beyond to make sure my needs were met and I walked away a happy customer. I recommend finding Spencer to get you your dream V process. Went above and beyond to make sure my needs were met and I walked away a happy customer. I recommend finding Spencer to get you your dream VW! More

Great Service. Very nice service people. Ordered parts for my Atlas to have a tow package added to my vehicle. The part came in in a timely fashion. Scheduled service. Paola stayed on the job to get it fi for my Atlas to have a tow package added to my vehicle. The part came in in a timely fashion. Scheduled service. Paola stayed on the job to get it finished. Very pleased. More

Fantastic car buying experience! I came to Heritage VW just to look; I wasn’t thinking I was ready to buy just yet. However, John should me some terrific vehicles that had everything I came to Heritage VW just to look; I wasn’t thinking I was ready to buy just yet. However, John should me some terrific vehicles that had everything that I wanted. With the 0% financing offered by VW, John was able to put together a package for me that made it easy to say yes! I purchased a 2020 Atlas Cross Sport SE and I absolutely love it! John even volunteered to bring it to me at the beach when I went on vacation! I wound up delaying my vacation by 1 day and picking it up myself to drive to the beach. The drive of the Atlas Cross Sport 2.0 is smooth and handles nicely. The turbo made the engine just fine for me (and my lead foot)! Thank you, John! I would VERY MUCH recommend him to any future buyers that are thinking of a new VW!!! More

appointment at 1:30 pm provider never gave update left for the day. I had to request car status at 5:15 pm Not Satisfied for the day. I had to request car status at 5:15 pm Not Satisfied More

Came into heritage for a new car. Spencer greeted me at the door with a smile. He was a great salesman. Very professional and knowledgeable. Highly recommend heritage and most definitely recommend Spencer the door with a smile. He was a great salesman. Very professional and knowledgeable. Highly recommend heritage and most definitely recommend Spencer ! More

Khaliq has been amazing! He was able to get me a MUCH lower interest rate and is extremely friendly and courteous! Highly recommend Heritage Volkswagen! lower interest rate and is extremely friendly and courteous! Highly recommend Heritage Volkswagen! More