
Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Spencer was the best! He did everything he could and got me in a vehicle that I’m HAPPY with. I would definitely buy another vehicle from him again me in a vehicle that I’m HAPPY with. I would definitely buy another vehicle from him again More
Purchased a 21" Atlas SE w/tech. Spencer and Sales Manager Gabe were great to work with. Gabe searched for the exact color and options we wanted and found the car 50 miles away.. Spencer went and pick Manager Gabe were great to work with. Gabe searched for the exact color and options we wanted and found the car 50 miles away.. Spencer went and picked it up. I looked at all the competitors and after lots of research, I couldn't find a better lease deal than the Atlas. With the Maintenance is included and the and bumper to bumper warranty coverage, it made for an easy decision and Mamma is Happy!! Thanks guys for all your help!! More
Great experience from the initial email video Spencer sent with the car my husband was interested in, to the test drive, questions answered, finance and the manager, Gabe, working the numbers. Everyone sent with the car my husband was interested in, to the test drive, questions answered, finance and the manager, Gabe, working the numbers. Everyone was friendly and kind. Would highly recommend Heritage VW to anyone looking to buy a car. More
Outstanding patience, and customer service. We almost did not purchase any vehicles but Gabe helped us thoroughly make the best decision so we purchased two. Met more then my expectations, and I work at anot not purchase any vehicles but Gabe helped us thoroughly make the best decision so we purchased two. Met more then my expectations, and I work at another dealer so I was hoping for a better experience and he helped us alot! More
I just purchased my first vehicle at the Parkville location. Spencer and Bridget really helped made the process easy for me! The entire process took about 4 hours and I’m really happy with the outcome location. Spencer and Bridget really helped made the process easy for me! The entire process took about 4 hours and I’m really happy with the outcome, I would recommend this location to anyone that’s interested in a Volkswagen. More
I just purchased a new Jetta SEL Premium from Heritage Parkville (Spencer) and could not have been more satisfied. The process was smooth and straight forward and Spencer knew the features of the car ins Parkville (Spencer) and could not have been more satisfied. The process was smooth and straight forward and Spencer knew the features of the car inside and out. And there are A LOT of features. More
Last night my family purchased a VW from Heritage. It was an incredibly positive experience from top to bottom - the communication, ease of process, feeling of welcome, and knowledgeability of all the staff an incredibly positive experience from top to bottom - the communication, ease of process, feeling of welcome, and knowledgeability of all the staff was impressive and helpful. I never felt pressured or pushed. Though I had done my research and knew what I wanted the salesperson was very much listening to us, presenting options, and looking out for our interests. him... he was so customer focused and engaging. They get an A+! More
Spencer is earnest, honest, and a pleasure to work with. Had a great experience and would definitely recommend. Seamless, stress less, and highly successful! Thank you! Had a great experience and would definitely recommend. Seamless, stress less, and highly successful! Thank you! More
Very knowledgeable and professional! It was a great experience and we are so happy with our new vehicle! We would recommend to our friends and family! experience and we are so happy with our new vehicle! We would recommend to our friends and family! More