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Heritage Volkswagen Parkville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,514 reviews

March 29, 2024

Back in for my third consecutive brand new car. Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ More

by ash_english
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Faecher
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Mar 30, 2024 -

Heritage Volkswagen Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2024

Melissa was great to work with. She was very knowledgeable about the vehicle that we were interested in. Super friendly and helpful! More

by dariaabolghasemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maia Abdul-Samad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliq Thomas, Konstantine Kohilas
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Mar 30, 2024 -

Heritage Volkswagen Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2024

Melissa was very friendly and patient with us and was a pleasure to work with! More

by Oursandewers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Faecher
Report | Print
Mar 30, 2024 -

Heritage Volkswagen Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 27, 2024

Melissa Cole and her team had me in and out of trading in my lease and leaving with a new car. They listened to me about my ability to buy a new car and helped.me.to get the best deal! I love my new car! More

by battlep70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell
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Mar 29, 2024 -

Heritage Volkswagen Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2024

They were very enthusiastic and helpful to work with. This is my second car I bought from Maya. I recommend her to everyone. More

by Nappycreations
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maia Abdul-Samad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliq Thomas
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Mar 20, 2024 -

Heritage Volkswagen Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

March 15, 2024

Melisa was a fantastic sales person! ! She really knows her product extremely well and shared the best things about VW that we did not know. Anything we asked of her was well taken care More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliq Thomas
Report | Print
Mar 17, 2024 -

Heritage Volkswagen Parkville responded

Hi Kate, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. Our team is available should you require any extra help.

March 13, 2024

Melissa Cole was extremely knowledgeable and helpful with my car buying experience. I purchased a golf r with her yesterday and couldn’t be happier. More

by Jheilman929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliq Thomas
Report | Print
Mar 15, 2024 -

Heritage Volkswagen Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2024

Melissa helped me lease my GTI and then purchase it last month. Great experience would do it again. More

by merdman19
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Heritage Volkswagen Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2024

Melissa Cole is AMAZING to work with. She was very understanding of my finances and worked with me to get me into a car I LOVE. Everyone at the dealership was kind and helpful More

by tbrown8234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Heritage Volkswagen Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Volkswagen Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2024

This is the 3rd VW I've purchased with Melissa Cole. This time it was a 2024 Atlas SEL R-Line Premium. Melissa is execellent! Melissa is very knowledgeable and down to earth. Buying a new car can be a n More

by Coldgin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Heritage Volkswagen Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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