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Heritage Volkswagen Parkville
Baltimore, MD
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,514 reviews
January 15, 2009
My husband and I have been looking at Volvo XC-90s for the past three months. Upon searching online, we found two at this dealership that captured our attention. Howard Heis is an extremely polite gentl the past three months. Upon searching online, we found two at this dealership that captured our attention. Howard Heis is an extremely polite gentleman and very easy to talk to. The overall customer service was prompt and professional with no discrepancies(my husband had spoken to Mr. Heis by phone before we met with him in person, so any information that needed to be submitted before the sale was available, thus, making the transaction much easier to execute). We got the car for a good price and completed the entire process in no more that 2 hours. It was the best experience we ever had with a car purchase. More
by meme17
Employees Worked With
Howard Heiss III
December 25, 2008
I went to look for a Honda Fit leftover from the 2007 and turned into the Volkswagon lot by mistake. Herb met me on the lot and when I told him what I was looking for he explained that the Fit was such a goo turned into the Volkswagon lot by mistake. Herb met me on the lot and when I told him what I was looking for he explained that the Fit was such a good seller that there were no leftover ones but he could get me a deal on a 2008. I really couldn't afford a 2008 and I explained that to Herb and he sat down with me and we figured out what car I could afford. It was listed for more than I wanted to spend so he got John involved and they found me a really great deal on a used Mitsubishi and John even personally talked to a friend of his who got me the best financing possible. These guys were great. I had the best experience ever in a car dealership and the most satisfying experience of 2008. I have told everyone I know that this is the place to go for a car. More
by gdarwin
Employees Worked With
Herb and John (manager)
December 22, 2008
i came into the dealership met with amy she was really nice and pretty, never knew buying a car was so easy. i recommend if you want to buy a car in md to go visit amy at heritage mile one of parkville. i nice and pretty, never knew buying a car was so easy. i recommend if you want to buy a car in md to go visit amy at heritage mile one of parkville. i love my car its awesome. they have tons of used cars to choose from. More
by mxshorty1343
Employees Worked With
amy raborg
December 22, 2008
I purchased a GTI from Volkswagen Heritage and all I can say is WOW. Tarik and the staff were very knowledgable and patient with me. Tarik answered all the questions I had without any BS. He was very patien say is WOW. Tarik and the staff were very knowledgable and patient with me. Tarik answered all the questions I had without any BS. He was very patient with me and told me that if there were any problems with anything to give him a call right away. I was very surprised and amazed by such excellent service I recieved from Tarik and the staff at Volkswagen Heritage. In all of my years of car shopping I have never recieved such great service as I did at Volkswagen Heritage by Tarik and the staff. I will definetely recommend Tarik and his staff at Heritage Volkswagen to all of my friends who are looking to by a car. Thank you once again. More
by samcho350
Employees Worked With
Tarik Begic; Tom Cunningham
