Heritage Volkswagen Parkville

Amy was excellent to deal with. Informative and willing to work with me to make sure that I received exactly what I wanted at the price range I desired. This is my families second time buying from Amy and to work with me to make sure that I received exactly what I wanted at the price range I desired. This is my families second time buying from Amy and Heritage Volkswagen as we have been very happy with the service we received. Will definately recommend and do business with again! More

The best dealer I have worked with so far. The purchase The best dealer I have worked with so far. The purchase process very easy and I bought the car in less than an hour which included a trade. I w The best dealer I have worked with so far. The purchase process very easy and I bought the car in less than an hour which included a trade. I worked mainly via email and Amy was responsive, knowledgable, and did not play the games that I encountered at other dealers. They did provide the best deal. My first service experience was flawless and Yvonne kept in constant contact and the car was ready when promised. No need to call and be put on hold, she called you and was focused on providing excellent service. The service folks listen to you and are upbeat. The latest experience was with the auto body shop. Kevin and the entire staff was very helpful and understanding. I got my rental right there and they called me each day to let me know the progress and it was ready at lunch on the day promised. Overall, Heritage is one of the few dealers who gets it - they know how to make owning a car from the dealership both convenient and fun ! More

After visiting 4 different dealerships looking for a new SUV, I decided to drive to Heritage VW. I have purchased 4 Jeeps in the past, from the Heritage dealership in Bel Air, and was looking forward to tr SUV, I decided to drive to Heritage VW. I have purchased 4 Jeeps in the past, from the Heritage dealership in Bel Air, and was looking forward to trying the Heritage VW dealership. I was greeted at the door by Herb and immediately felt that I had a great salesman. Herb was knowledgeable in the product, courteous to me and asked me about the things that I was looking for in an auto. He had me test drive a couple of vehicles and I quickly chose the Tiguan as the car I wanted. Herb called me the next day to say that he had found the exact Tiguan that I wanted and all I had to do is say the word and he would have it brought to your dealership from a different state. I was excited when Herb made my wishes come true! You have a real asset working at your dealership with a salesman like Herb. I will definitely be back in the future for another vehicle. More

Shopped for a Jetta TDI on the internet with the AAA membership program. Amy Raborg was the first to call me back. No one had a Jetta TDI exactly the way my wife wanted it. It took about two weeks bu membership program. Amy Raborg was the first to call me back. No one had a Jetta TDI exactly the way my wife wanted it. It took about two weeks but Heritage VW was able to locate an exact match and we drove down from the Wilmington, Delaware area and took delivery. We had requested no front license plate bracket and no stickers and George Clark made sure that was taken care of. My wife got the Jetta just the way she wanted it and at a fair price. The car had a full tank of fuel and on the way home we we getting 44.5 MPH. Very cool! More

Mr. Heiss went above and beyond to answer all my questions and give me the best possible service. I will recommend him to my friends. He helped me compare all my options of other cars and did all questions and give me the best possible service. I will recommend him to my friends. He helped me compare all my options of other cars and did all possible to make sure that I was satisfied with my purchase. This was the best car-buying experience that I have ever had. More

Amy found the auto that my wife was looking for.We live in Pa.their dealership is Md.she found the auto in Virginia. Amy worked with us over the phone and everything went very well,would like to thank her in Pa.their dealership is Md.she found the auto in Virginia. Amy worked with us over the phone and everything went very well,would like to thank her for her help.I would recommend this deaiership. More

Heritage has excellent service! The staff is very friendly and helpful. I didn't really know anything about buying a car, but Bill was excellent and made the whole process enjoyable. I absolutely lo friendly and helpful. I didn't really know anything about buying a car, but Bill was excellent and made the whole process enjoyable. I absolutely love my new car! I highly recommend Heritage to anyone looking for a car. More

This has got to be the best car dealership that I have ever delt with. I was really impressed with the distance the employees would go to help get me into the car I wanted. They would not stop until the ever delt with. I was really impressed with the distance the employees would go to help get me into the car I wanted. They would not stop until they found a way to finace me and to get into the car I wanted. I would visit this dealership again, and would defiantly recommend it to a friend. More

Herb was a great salesperson. He knew what type of car I wanted even before I did. I am very satisfied with my car and how I have been treated so far. I drove away in a car that I might not have originall wanted even before I did. I am very satisfied with my car and how I have been treated so far. I drove away in a car that I might not have originally thought about but is an ideal fit for me and my family. More

I attempted to buy a VW Jetta Sportwagen TDI during the Cash-for-Clunkers back at the end of July, but none were to be had. Heritage contacted me when the Jetta TDI Sportwagens started to become available. Cash-for-Clunkers back at the end of July, but none were to be had. Heritage contacted me when the Jetta TDI Sportwagens started to become available. They came up with a car that met my requirements within 4 days! I have a deposit with another area dealer that called me about 2 weeks prior, and I still haven't heard anything from them (but I'm sure I will when I go to get my deposit back!). More