Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I bought a New Beetle in June 2010 and felt at the time it was the right car for me. Nothing wrong with the car, I just changed my mind and traded it in on Tuesday for a 2010 EOS. I LOVE IT, LOVE IT, LOVE it was the right car for me. Nothing wrong with the car, I just changed my mind and traded it in on Tuesday for a 2010 EOS. I LOVE IT, LOVE IT, LOVE IT. Herb Randolph was my sales person with both cars. He explained everything I needed to know about the car and was so patient. Herb didn't put any sales pressure on me and we had a lot of fun making a flip video with the EOS. Herb is wonderful. I also want to say thanks to Karen Joyce who is also wonderful. She was so great finding the color combination I wanted. When I came into the Heritage VW on Tuesday all my paper work was ready and waiting. Mel in finance is great too. I will tell all my friends & family if you are looking for a car go see my friends at MileOne Heritage Volkswagen. Thanks again Herb, Karen and Mel. Kathy from Middle River. More
Herb and Mark were WONDERFUL! I walked in and said, this is what i want, this is what i need my payment to be, and this is how much i can put down. Within 25 minutes I was test driving my soon to be new (us is what i want, this is what i need my payment to be, and this is how much i can put down. Within 25 minutes I was test driving my soon to be new (used) Jetta! They did all the could do for me that night, even though we walked in close to closing time. Before we left, i had a promise of a call back by 10 am, the next day and Mark was 99% sure the financing would work out how we needed it to. Indeed it did! I was able to go down after work the next day and sign the papers. It was a quick process, and Herb was very thorough in showing me all the bells and whistles to my new jetta! I would reccoment Mark and Herb to anyone interested in purchasing a VW! They honestly made my first car purchase on my own the easiest process. :) thanks guys, you were great! More
First of all, Avery was AWESOME!! Very patient, understanding and thorough in finding out what my needs were (I knew exactly what I was going there for.) No haggle - internet pricing was great. I understanding and thorough in finding out what my needs were (I knew exactly what I was going there for.) No haggle - internet pricing was great. I had to go back the same weekend for some minor issues and the service was tremendous!! I will go back to buy very soon for my daughters. Thank you More
Mr. Nick Maranto was knowledgeable and helpful. He gave a careful explanation of the functions related to the operation of the new Jetta which I purchased. Mr. Maranto was able to process the sale with a min careful explanation of the functions related to the operation of the new Jetta which I purchased. Mr. Maranto was able to process the sale with a minimum of effort on my part. I had left the easy pass transponder in my trade in Honda crv and the finance lady at the office when I called (I did not get her name) went out of her way to get this out of the old car and had it waiting for me when I stopped back... More
The entire experience was easy with Shawn and mile one Heritage. Shawn was friendly and searched high and low for the vehicle I wanted. Shawn keep great communication with me though out the search. If y Heritage. Shawn was friendly and searched high and low for the vehicle I wanted. Shawn keep great communication with me though out the search. If you are in the market for a VW you would be crazy not to call Shawn. More
I bought a car from Heritage Chrysler 2 weeks ago. I I bought a car from Heritage Chrysler 2 weeks ago. I received “good” service so I recommended my cousin to the dealership. Through an internet inq I bought a car from Heritage Chrysler 2 weeks ago. I received “good” service so I recommended my cousin to the dealership. Through an internet inquiry, salesman Shawn Jeffries responded to her needs for a car. Shawn was so personable and knowledgeable I instantly wished I bought my car from him. I felt like my cousin was buying a car from a friend instead of someone who was meeting a quota or checking a box. I would defiantly recommend Shawn to anyone buying a car from Heritage. More
My thanks go out to Avery Stewart and the others at Heritage Volkswagen. My wife and I are very happy with the new CC and satisfied with the whole purchasing process. I would recommend Avery and Heri Heritage Volkswagen. My wife and I are very happy with the new CC and satisfied with the whole purchasing process. I would recommend Avery and Heritage to everyone in the market for a new vehicle. More
I had gone in the day before just to test drive the volkswagen new beetle convertable. I was not planning to buy at this time but was going to wait until February 2011. After speaking with Shawn on t volkswagen new beetle convertable. I was not planning to buy at this time but was going to wait until February 2011. After speaking with Shawn on the phone the following day he said he could get us in a car with no money down. My husband and I went to the dealer not really expecting to leave with a car, but to my suprise we drove away with a 2007 triple white new beetle convertable. I love my new car and will recommend my friends and family when they are in the market for a new car. Thanks Shawn for all of your hard work. More
I went online to survey pricing for a Used Nissan Maxima, found a beautiful car which I absolutely fell in love with and the price was well within the range I was looking for. I really did not expect to go found a beautiful car which I absolutely fell in love with and the price was well within the range I was looking for. I really did not expect to go in to Heritage expecting to leave with a car, but Shawn was an excellent salesman and I left with the Maxima I found on line. Very pleased and I would highly recommend future buyers to Shawn. Thanks More
Shawn was excellent and created an comfortable enviornment for purchasing a vehicle. I would highly recommend Shawn to my family and friends. I also had a great experience with the the finance tea enviornment for purchasing a vehicle. I would highly recommend Shawn to my family and friends. I also had a great experience with the the finance team. Karen and Jay answered all of my questions. The team stayed late to ensure I recieved full service. More