Heritage Volkswagen Parkville

I think it helped that I knew exactly what I wanted - but the service there was outstanding. Quick financing, friendly group of people. The price I wanted was honored and the quality of the work done to pr the service there was outstanding. Quick financing, friendly group of people. The price I wanted was honored and the quality of the work done to prepare the car was outstanding. They even worked with me to allow me time to go get another check since my original check for the down payment was from a 3rd party. I would send all of my friends to see Herb Robinson. More

Karen went above and beyond what I had expected going into purchasing my first car. She made the experience very enjoyable and I would recommended this dealership to anyone. I traded into two vehicles on into purchasing my first car. She made the experience very enjoyable and I would recommended this dealership to anyone. I traded into two vehicles on a 2011 Jetta SE and they made sure that the features were exactly what I wanted as well as getting the price where I needed it to be. More

I just have to get straight to the point. I walked into this dealership expecting the same old run around that you get from many dealers but to my surprise these were top notch down to eart people. Nick Ma this dealership expecting the same old run around that you get from many dealers but to my surprise these were top notch down to eart people. Nick Maranto I will give you a 10 out of 10 on your complete Handeling of my business. I would give everyone your name because I felt very comfortable dealing with you and as I said, you did an outstanding job. Courtesey to the whole team at the dealership if you keep turning out more Nick Maranto's then I will keep coming back and sending my friends there also. More

MileOne Heritage Volkswagen has the best customer serivce that I've ever experienced from a dealership. I worked with Karen (store managaer) and Shawn Jefferies (sales rep). Both of them were very profession that I've ever experienced from a dealership. I worked with Karen (store managaer) and Shawn Jefferies (sales rep). Both of them were very professional and delightful in working with. As I entered, I didn't feel pressured or rushed in purchasing a vehicle (as I would at other places). The customer service was outstanding, I felt comfortable and confident. I'm so satisfied with my purchase, I couldn't imagine going elsewhere when deciding to buy another vehicle. Thank you again Karen & Mr. Jefferies. Todd A. More

This was the most pleasant experience I've had purchasing a new vehicle. There was no pressure or hard sales tactics. The sales staff and management were focused on meeting my goals and never tried to sell m a new vehicle. There was no pressure or hard sales tactics. The sales staff and management were focused on meeting my goals and never tried to sell me something that I did want. if my wife and I are living in Baltimore when we purchase our next car, we will definitely come back to Heritage Mile One VW. More

Shawn and Jay are by far the most knowledgeable and professional people I have worked with while buying a car. They really bent over backwards to get me the car I wanted, after several other dealershi professional people I have worked with while buying a car. They really bent over backwards to get me the car I wanted, after several other dealerships were not able to. I'm looking forward to buying my next car from Heritage VW. More

Overall, positive experience. Staff is extremely polite, respectful..........Avery was very nice and we would recommend your facility again. One little suggestion though, next time it would be even nicer to respectful..........Avery was very nice and we would recommend your facility again. One little suggestion though, next time it would be even nicer to fill the tank knowing we were driving 3.5 hours. More

From the moment I got into the dealership, I was greeted by Nick Maranto who showed me great courtesy and commendable customer service skills. He understood what I was looking for and the budget guidelines by Nick Maranto who showed me great courtesy and commendable customer service skills. He understood what I was looking for and the budget guidelines I was working with. In collaboration with the managers, he was able to get me the car and the deal I was expecting to get. I was very pleased with all the friendly staff I dealt with at MilesOne Heritage Volkswagen and recommend them to anyone that is looking for a good car and a good service. They gave me a pleasant experience out of the normally dreadful car buying task. More

We just Left the dealership with a brand new JETTA TDI Wagon after what we thought was going to be a quick test drive. I've never left a car dealership happy, but this time my entire family is thrilled ab Wagon after what we thought was going to be a quick test drive. I've never left a car dealership happy, but this time my entire family is thrilled about our purchase. From the first minute we walked into the dealership our salesman, Shawn Jeffries, was absolutely terrific. We (my husband and two young sons) test drive two cars and were really treated kindly by Shawn, who was very knowledge about the entire fleet. I highly recommend this dealership, especially Shawn. More

I gave Mile One Heritage Volkswagen Parville 5stars for their friendly and FAST service. They would bend over backwards to get the deal done and got us the BEST possible deal they could. Shawn Jeffries mad their friendly and FAST service. They would bend over backwards to get the deal done and got us the BEST possible deal they could. Shawn Jeffries made me feel very comfortable in making this decision and purchase. Everyone involved in the sale were GREAT to speak with answering any and all questions.It was a great car buying experience and we will definitely recommend them to friends, family and strangers. I'd like to Thank Everyone for their friendly attitudes and fast service. More