Heritage Volkswagen Parkville

My experience at Heritage Volkswagon was great. I called on the phone Mr Mendez was friendly and knowledgable. I made an appointment and Mr Mendez was punctual. We discussed the type of vehicle I was intere on the phone Mr Mendez was friendly and knowledgable. I made an appointment and Mr Mendez was punctual. We discussed the type of vehicle I was interested in purchasing and went on a test drive. I decided that i wanted to purchase the model that I test drove. The whole process took all of two hours. I am now a proud owner of a 2012 Volkswagon Passat. More

I am 54 years old and have purchased or leased cars for over thirty years. In all that time I don't remember a more pleasant, professional and easy experience. Mike was outstanding. This car was for my over thirty years. In all that time I don't remember a more pleasant, professional and easy experience. Mike was outstanding. This car was for my wife--(who gets very nervous when we make major purchases). Mike made her feel very comfortable. He answered all our questions. And in my opinion got us a great deal. This is our third car from Heritage--If I was not extremely satisfied, we would take our business elsewhere. Thank You So Much! More

great service especially Roman Clark he was really on the ball really motivated and a great help to get me in the car I wanted Randall was also extremely helpful they even called me to see how I enjoyed the ball really motivated and a great help to get me in the car I wanted Randall was also extremely helpful they even called me to see how I enjoyed the car great customer service and friendliness great overall. More

After scouring the internet for months, we were drawn to Heritage VW by their ability to deal over the Net. They didn't give weak / time-consuming tactics like "the car sells itself" or we'll discuss this Heritage VW by their ability to deal over the Net. They didn't give weak / time-consuming tactics like "the car sells itself" or we'll discuss this once you come into the dealership. The 4 hour trip to Heritage VW was well worth the trip. We left satisfied with our purchase of a 2012 VW TDI Jetta. At Heritage VW, the sales representatives "sold" us the car by being very professional and patient with our numerous request for information and pricing. More

Randall was great to work with. He asked all of the right questions, without being pushy, which was tremendously helpful in my decision to purchase a new vehicle. Most importantly, Randall was very patient w questions, without being pushy, which was tremendously helpful in my decision to purchase a new vehicle. Most importantly, Randall was very patient with me as I decided what exactly I wanted and whether I was ready to make the purchase. Overall great experience, all because of Randall. More

Mike was patient with my son and I as we worked through a car choice. Once we settled on our short list he worked with us to find the right colors and features. The deal was fair to both sides and the proc car choice. Once we settled on our short list he worked with us to find the right colors and features. The deal was fair to both sides and the process was smooth and quick. More

Herb was an excellent salesperson. We also really appreciated the assistance provided by some of the other personnel who drove with us, relocated cars in the lot and showroom, cleaned the car, etc. A appreciated the assistance provided by some of the other personnel who drove with us, relocated cars in the lot and showroom, cleaned the car, etc. Again, Herb was great to work with. More

I totaled my Jetta a few weeks ago and had to start shopping for a new car. I started at Heritage Volkswagen and compared prices over the next few weeks, but no one could give me a better price or bet shopping for a new car. I started at Heritage Volkswagen and compared prices over the next few weeks, but no one could give me a better price or better service than Mike. I was impressed by how friendly and helpful he was, and that he even remembered my name when I came back! Working with him to find a new car that was suitable for my price range was a great experience, especially since I didn't feel like I was being rushed to make a decision, unlike at some of the other dealerships I went to. I'm very happy to have a new car so soon and will definitely pass the good word on. More