Heritage Volkswagen Parkville

AVERY EXPLAINED IN DETAIL THE BUYING AGREEMENT. VERY KNOWLEDGEBALE AND COURTEOUS.BUYING THE TIGUAN WAS PLEASURABLE AND NOT STRESSFUL. THE CREDIT MANAGER MR MAHAN ALSO WAS VERY STRESS FREE IN THE BUYIN KNOWLEDGEBALE AND COURTEOUS.BUYING THE TIGUAN WAS PLEASURABLE AND NOT STRESSFUL. THE CREDIT MANAGER MR MAHAN ALSO WAS VERY STRESS FREE IN THE BUYING PHASE OF THE AGREEMENT. IN ALL THE PURCHASE AGAIN WAS VERY STRESS-FREE. THANK YOU VERY MUCH More

We loved working with Santos! He worked very hard to get us a great deal on our trade and our new Jetta. We love our new Jetta and we will definitely be coming back! us a great deal on our trade and our new Jetta. We love our new Jetta and we will definitely be coming back! More

This is the 2nd car I purchased from Heritage VW. And I had all my service done at the intervals suggested in the scheduled maintence guide. After my first experience I was very happy with my purchase and had all my service done at the intervals suggested in the scheduled maintence guide. After my first experience I was very happy with my purchase and the service. So I wanted to move up to a larger car, and I am very happy with my Passat. And I am looking for to many years of service like I have been getting. More

My husband found this car online. The car was priced higher then my local dealership and Heritage had no issues matching the price. The experience was great! Avery was very knowledgable about the car I higher then my local dealership and Heritage had no issues matching the price. The experience was great! Avery was very knowledgable about the car I was buying and very personable. This was the one of the best VW purchases we have had in the past 20 years. We are now a lifetime customer - even though they are an hour away. More

Within minutes of posting interest in a new Jetta, i was called by Randall. i saw him that evening and was put in touch with Herb and Jim who took care of me. the next day i was in a new Jetta. they took ca called by Randall. i saw him that evening and was put in touch with Herb and Jim who took care of me. the next day i was in a new Jetta. they took care of me with my trade -in and walked away with a new car with a prcie i can live with. More

Buying a new car can be a very stressful experience; however, the Parkville VW staff made my experience wonderful compared to a previous purchasing experience. Santos, my salesperson, was very knowledge however, the Parkville VW staff made my experience wonderful compared to a previous purchasing experience. Santos, my salesperson, was very knowledgeable of the product and went above and beyond not only explaining safety features and technology but later modeling how these features work when the car was mine. He was very friendly and established rapport with my husband I while we were waiting for the numbers to be worked up. He offered us drinks and always made sure any questions we had were answered along the way. He really expedited the process and showed no frustration when the insurance kept us on hold for 40 minutes.. We actually felt bad that he stayed late for us. I only interacted with Roman for a short time, but he too was very approachable and made one feel willing to ask questions. I know that they gave me the best deal that they could. They also gave great incentives that I have never heard of before from a dealership: $500 off the internet price or a new IPAD 2. While insurance and finance gave a little stress to the experience, I ended up leaving a happy customer! I would direct any friends or family to Mileone in the future. Thanks! More

Describing this team as exceptional and selecting perfect scores for my experience with our salesman, Mike Andrews, would not give my sale at Heritage VW justice. This was the first time my wife and I had e scores for my experience with our salesman, Mike Andrews, would not give my sale at Heritage VW justice. This was the first time my wife and I had ever bought a new car, either together or personally, so our expectations were built upon stereotypes. From the very first meeting to us driving away in our brand new Passat, we were treated with respect, freedom to take our time asking questions, and never felt pressured into any direction by the salesman. His advice was both realistic and well informative and exceeded our expectations as to what a new car salesman can do. We felt this sale was not only personal to ourselves, but to him as well, and felt that he wanted to get us in the right car without sacrificing our budget. The Financial Manager was also very clear and made sure to go into depth with any areas that we didn't fully understand. We've already fallen in love with the car and now I feel even more comfortable with the purchase knowing that a stellar team put me in it. I highly recommend that you visit Heritage VW for your VW desires. More

i waas very impressed with this dealership. the showroom was very clean, the personnel was very friendly, and willing to answer any questions that we had . my sales peerson was very knowledgeable about the was very clean, the personnel was very friendly, and willing to answer any questions that we had . my sales peerson was very knowledgeable about the vehicle that we were interested in buying. i was very impressed with this dealership, and i would recommend it to my friends. More

Herb Randolph is the main reason we keep coming back to Heritage. His honesty and and ability to find the right vehicle for us is not often seen these days. I'd recommend Herb Randolph to anyone. Thanks fo Heritage. His honesty and and ability to find the right vehicle for us is not often seen these days. I'd recommend Herb Randolph to anyone. Thanks for everything Herb, LOVE the new car. More