Heritage Volkswagen Parkville

Jetta baby 😻 I had an accident back in January and I didn't think I would find another car fast enough, I looked all over but nothing that I wanted and really didn I had an accident back in January and I didn't think I would find another car fast enough, I looked all over but nothing that I wanted and really didn't have the money to put down on a car. Until one day a friend of mines called me and told me to give this guy named Buddy a call, she said he won't wast your time or his he will get you in a car lol. So I gave him a call and sure enough he got me until a car not just any car either an 2016 Jetta baby lol I love my new car and I most of all love the way they treated me at VW. Yes I'll send more people their way and I will be going back for another car well a truck next. Thanks buddy for taking good care of me!!!!!! More

Love my new GTI I've been working with Melissa for a few months now and she was always very swift in replying to my emails, and answering my questions. When it came d I've been working with Melissa for a few months now and she was always very swift in replying to my emails, and answering my questions. When it came down to the actual buying process she gave very accurate information and got me the best deal possible. I would recommend her to anyone looking to buy a VW. More

New 2016 Golf Purchased my first new car after drive a Pickup for 20 years. A 2016 Golf. My salesperson Melissa Cole helped me with a dealer order arriving soon. Me Purchased my first new car after drive a Pickup for 20 years. A 2016 Golf. My salesperson Melissa Cole helped me with a dealer order arriving soon. Melissa was outstanding during the process and showed me the features of the same car on the lot. Melissa is extremely knowledgeable of the product and how they function. Her customer service excellent. Ask for Melissa Cole when you go Heritage in Parkville you won't be disappointed. More

Great Dealership. i love melissa cole. she has the best costumer service. She sold me both of my cars and she did a wonderful job. Best sales lady ever. al Dealership. i love melissa cole. she has the best costumer service. She sold me both of my cars and she did a wonderful job. Best sales lady ever. always will buy cars from her More

Stellar customer-based service 5/6/16 I've now bought 3 cars from Heritage VW and my wife has bought one Together we've confidently recommended Heritage VW Parkville to friends, al 5/6/16 I've now bought 3 cars from Heritage VW and my wife has bought one Together we've confidently recommended Heritage VW Parkville to friends, all of whom have reported being pleased. From sales to after purchase services, the dealership is incredibly personable. In my recent purchase,, I had the pleasure of working with Melissa Cole, who proved to be the most knowledgeable sales person that Ive ever worked with. She presents you with all the facts, allows you to weigh comparative advantages, and helps you close in on your choice without pressure or prejudice. She turned car buying--among my most disliked experiences--into a fun and trustful day. She also impressed with the fact that her commitment to customers doesn't stop with the sale. She took care of any number of after purchase details without asking. Ray Allen More

Awesome service This is the 4th car we bought from Herb Randolph and we wouldnt go anywhere else! His service is excellent and he shows a vast wealth of knowledge in This is the 4th car we bought from Herb Randolph and we wouldnt go anywhere else! His service is excellent and he shows a vast wealth of knowledge in the cars he sells. Highly recommend him when buying a car!! Will be back again 100% More

The Best Car purchasing Experience ! Everyone from the time I stepped in the door were helpful, , professional, caring, patient, personable and knowledgeable. GREAT management! I wi Everyone from the time I stepped in the door were helpful, , professional, caring, patient, personable and knowledgeable. GREAT management! I will certainly be a repeat customer in future car purchasing. Special thanks to Herb Randolph! More

Used car purchase I recently purchased a used vehicle at Heritage and it was amazing. The entire crew was patient and attentive! Mitch, Gabe and Bob went out of thei I recently purchased a used vehicle at Heritage and it was amazing. The entire crew was patient and attentive! Mitch, Gabe and Bob went out of their way to work with me and I'm not the easiest customer to sell. I drove several vehicles and didn't seem to find one I liked and then once I did my wife didn't like it! When I finally found the correct vehicle the transaction was amazing! I also want to give a big thanks to Hal for listening to all my needs! Also a big plus is the certification on my vehicle. Even though I have peace of mind knowing I have some great warranties there is also the certification that comes with the vehicle that makes me feel even more comfortable driving my new car! Thank you guys More

Highly recommend Heritage VW Parkville!!!! After dealing with a totaled vehicle, I had no choice to purchase another vehicle. I found the SUV online sent my information in and within minutes I After dealing with a totaled vehicle, I had no choice to purchase another vehicle. I found the SUV online sent my information in and within minutes I had a response. Bruce was so awesome and showed compassion for his job. It was such an easy process to get in, signed and out the door in my SUV! Mitch handled the finance part and he was just as nice! Those two together made the experience so easy and quick. If you're looking for a new vehicle I would defiantly recommend these two!!!! More

Highly recommend Heritage Volkswagen Parkville My experience with Melissa Cole and Heritage ranks as one of the best car buying experiences I've ever had. Melissa was very sensitive to my time con My experience with Melissa Cole and Heritage ranks as one of the best car buying experiences I've ever had. Melissa was very sensitive to my time constraints and made sure that I wasted very little time at the dealership. Melissa has a deep understanding of all of the Volkswagen models; her knowledge was very impressive. The entire process was well done and efficient with a very friendly atmosphere. I highly recommend Heritage Volkswagen Parkville and Melissa Cole. More