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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,510 reviews

July 13, 2016

smoothest car buy ever I had inquired several dealers about a new VW golf. Nobody had the car I wanted , they were trying to sell higher end models . Melissa Cole was instr More

by Scirocco guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Cole
Jul 14, 2016 -

Heritage Volkswagen Parkville responded

Good morning. Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Melissa was able to assist you with your new Volkswagen Golf purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

June 23, 2016

A wonderful experience purchasing my Volkswagen . I have purchased many cars in my life ... But the experience I had with Melissa and the rest of the crew at Heritage was exceptional .... From my firs More

by Alexander Baet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Cole
Jul 05, 2016 -

Heritage Volkswagen Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Melissa led you to your new Volkswagen, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at Heritage Volkswagen Parkville. Thank you again and have a great day!

June 06, 2016

Great car buying experience This is the second time I have bought a car from Heritage and both have been Jeeps. The is the first time I have bought a used car and Steve Jakubik More

by JennNich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jakubik
Jul 05, 2016 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve and the team! Thank you again for your review.

May 30, 2016

Once again...a great car buying experience I just purchased a Beetle Turbo Limited Edition - Blue Denim. This is my 5th Volkswagen so obviously I am a Volkswagen person. I would never by a car More

by ShirleyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Cole, Randall Melvin
Jul 05, 2016 -

Heritage Volkswagen Parkville responded

Thank you Shirley for your complimentary feedback of Heritage Volkswagen Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

May 28, 2016

Outstanding service Mitch Filler and Buddy Holmes were very nice and fast about serving my needs making sure I had everything ii wanted in my car. I will be returning to More

by Camille155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Holmes, Mitch Giller
Jul 05, 2016 -

Heritage Volkswagen Parkville responded

Good afternoon! Heritage Volkswagen Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

May 28, 2016

Great experience Everyone was friendly and helpful at this dealership, especially buddy,Shawn and mitch. Those guys are awesome, as a matter of fact I'm thinking about More

by Static21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy,mitch and Shawn
Jul 05, 2016 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping by Heritage Volkswagen Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

May 27, 2016

Great service start to finish Extremely helpful and friendly service beginning with my salesperson (Herb Randolph) and ending with the car prep people.A great buying experience. Gr More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jul 05, 2016 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Volkswagen for a checkup! Thank you again for the highly praised feedback.

May 26, 2016

Melissa Cole. I had gone to VW, to purchase my first vehicle, was out within 2 hours with keys and plates in hand. Thank you Melissa for everything! More

by Brett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa, Cole
May 27, 2016 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one! We welcome you to stay in touch so that we may answer any further questions you may have about your new Volkswagen. We look forward to hearing from you in the future!

May 18, 2016

Amazing; Attentive; Outstanding I am so thankful for the phenomenal service provided by the salesman 'Buddy'. He was patient yet efficient. This was the best experience I've ever ha More

by Jasign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
'Buddy' (Richard Holmes)
May 19, 2016 -

Heritage Volkswagen Parkville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Buddy and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

May 16, 2016

EXCELLENT SERVICE AND WOULD DO IT AGAIN. It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. But Serdar Uzu More

by msjoeannluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERDAR UZUN
May 16, 2016 -

Heritage Volkswagen Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Serdar lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Volkswagen Parkville. Thank you again and have a great day!

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