Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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smoothest car buy ever I had inquired several dealers about a new VW golf. Nobody had the car I wanted , they were trying to sell higher end models . Melissa Cole was instr I had inquired several dealers about a new VW golf. Nobody had the car I wanted , they were trying to sell higher end models . Melissa Cole was instrumental in finding the right Golf for me , Jake at finance breezed through the paperwork and Melissa even delivered the car to me I am planning on sending friends and relatives there Dimitris Raptis More
A wonderful experience purchasing my Volkswagen . I have purchased many cars in my life ... But the experience I had with Melissa and the rest of the crew at Heritage was exceptional .... From my firs I have purchased many cars in my life ... But the experience I had with Melissa and the rest of the crew at Heritage was exceptional .... From my first call to her and my visit to the dealership I felt very comfortable and had complete confidence in my purchase .... I know the purchase was not necessarily a large price point .... But I felt I was treated with respect and great care .... Melissa's knowledge about the car was amazing and she answered all my questions honestly and with confidence ..... I certainly would recommend her and the dealership to my friends .... Thank you to everyone for making my purchase a wonderful experience ..... Alexander Baer More
Great car buying experience This is the second time I have bought a car from Heritage and both have been Jeeps. The is the first time I have bought a used car and Steve Jakubik This is the second time I have bought a car from Heritage and both have been Jeeps. The is the first time I have bought a used car and Steve Jakubik is a great car sales man to work with. Very patient and too the time to ensure I had everything I needed out of the buying experience and ensured I understood all the bells and whistles the new Cherokee came with. More
Once again...a great car buying experience I just purchased a Beetle Turbo Limited Edition - Blue Denim. This is my 5th Volkswagen so obviously I am a Volkswagen person. I would never by a car I just purchased a Beetle Turbo Limited Edition - Blue Denim. This is my 5th Volkswagen so obviously I am a Volkswagen person. I would never by a car from anybody other than Heritage Mile One in PARKVILLE. The sales staff is outstanding and the service department is always great. The manager Gabe & Randall Melvin had me work with Melissa Cole. I never met anyone more knowledgeable about her product. I was really impressed. She seems very dedicated and passionate about her job. I also need to give a shout out to Doug, the finance guy. I am sure he was told I never buy anything extra. Somehow I ended up buying 3 things! How did that happen? No, he just made perfect sense! Thanks Doug, it was fun talking to you. More
Outstanding service Mitch Filler and Buddy Holmes were very nice and fast about serving my needs making sure I had everything ii wanted in my car. I will be returning to Mitch Filler and Buddy Holmes were very nice and fast about serving my needs making sure I had everything ii wanted in my car. I will be returning to get my truck!!!!! More
Great experience Everyone was friendly and helpful at this dealership, especially buddy,Shawn and mitch. Those guys are awesome, as a matter of fact I'm thinking about Everyone was friendly and helpful at this dealership, especially buddy,Shawn and mitch. Those guys are awesome, as a matter of fact I'm thinking about bring my there to get a car. More
Great service start to finish Extremely helpful and friendly service beginning with my salesperson (Herb Randolph) and ending with the car prep people.A great buying experience. Gr Extremely helpful and friendly service beginning with my salesperson (Herb Randolph) and ending with the car prep people.A great buying experience. Great job to all! . . More
Melissa Cole. I had gone to VW, to purchase my first vehicle, was out within 2 hours with keys and plates in hand. Thank you Melissa for everything! I had gone to VW, to purchase my first vehicle, was out within 2 hours with keys and plates in hand. Thank you Melissa for everything! More
Amazing; Attentive; Outstanding I am so thankful for the phenomenal service provided by the salesman 'Buddy'. He was patient yet efficient. This was the best experience I've ever ha I am so thankful for the phenomenal service provided by the salesman 'Buddy'. He was patient yet efficient. This was the best experience I've ever had at a dealership. I never write reviews but this guy deserved one!!! More
EXCELLENT SERVICE AND WOULD DO IT AGAIN. It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. But Serdar Uzu It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. But Serdar Uzun proved to be a wonderful exception to that cliche, and he has ensured that we will get the best vehicle that fits us, The best thing i can say about my salesmans person that he kept a open communication with us all times, eye contact was made at all times. Serdar Uzun proceeded to take us through one of the most pleasant and informative car buying experiences I can remember. So I thank Your Heritage for having people like him on your team, that shows how much you value your customers not just the merchandise. Thank you very much Regards, Mrs&Mr. Lawyer. More