Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent customer service I dealt with John and he was very friendly and worked with me until I get my car, I highly recommend him. I will come back soon to deal with him agai I dealt with John and he was very friendly and worked with me until I get my car, I highly recommend him. I will come back soon to deal with him again. More
Excellent experience Lavon was excellent at being patient and professional while helping me get the vehicle I wanted at the price I needed. Even picked me up from the trai Lavon was excellent at being patient and professional while helping me get the vehicle I wanted at the price I needed. Even picked me up from the train station. My wife's car is next and we will be working with Lavon again. I'd refer him and heritage to anyone. More
felt secure and comfortable i would like to take the time and compliment the customer service. Herb Randolph made me feel that i was getting not just top service but Over-the Top i would like to take the time and compliment the customer service. Herb Randolph made me feel that i was getting not just top service but Over-the Top service. He took the time to explain everything in detail so that i fully understood my purchase and my new Vehicle. I highly Recommend going to see this guy at Hertitage Volkswagen in Parkville....you wont be disappointed.... More
"Great Car Buying Experience" Herb Randolph is the man. He took great care of me. He delivered everything that he promised. He gave me a great deal on my Jeep Wrangler Unlimited Herb Randolph is the man. He took great care of me. He delivered everything that he promised. He gave me a great deal on my Jeep Wrangler Unlimited Sahara and everything went very smooth. I highly recommend Herb to anyone. He's a great guy too! More
Great experience I would recommend him and heritage to all of my friends, I would suggest to all of my friends I highly recommend herb Randolph and heritage I would recommend him and heritage to all of my friends, I would suggest to all of my friends I highly recommend herb Randolph and heritage More
Amazing service Lavon was extremely patient and helpful the entire time. I would not recommend any other salesman but him, he will take care of you and make sure you' Lavon was extremely patient and helpful the entire time. I would not recommend any other salesman but him, he will take care of you and make sure you're happy. Extremely happy with my new car and all the help Lavon gave! More
This is the second time purchasing a vehicle We have been very happy dealing with them on both our purchases. Very friendly and works to find the right vehicle fir your needs.Very happy with the We have been very happy dealing with them on both our purchases. Very friendly and works to find the right vehicle fir your needs.Very happy with the new and used vehicles we purchased. More
Best Sales person Ever!!!! I have been buying cars form Herb Randolph for years and will never use another sales person in my lifetime. Herb always delivers excellent service an I have been buying cars form Herb Randolph for years and will never use another sales person in my lifetime. Herb always delivers excellent service and is a pleasure to always work with. More
Satisfied Customer I had a great experience at this dealership after several less-than-stellar visits to other dealers in the area. Herb was a pleasure to work with and I had a great experience at this dealership after several less-than-stellar visits to other dealers in the area. Herb was a pleasure to work with and quickly pointed me towards the kind of vehicle that I was looking for to replace my aging Passat wagon, the Tiguan. I had honestly thought that I would be looking for a replacement for the rest of the summer since my husband was more interested in getting a Ford than a VW, but was pleasantly surprised when he went back to test drive the Tiguan later that same day and liked it as well. This is my third VW and I feel certain that we'll be back again in the future! More
Extremely satisfied customer Bought my first JEEP from heritage and I have to say the experience was great. I dealt with Herb Randolph and he couldn't have been nicer. He was a pl Bought my first JEEP from heritage and I have to say the experience was great. I dealt with Herb Randolph and he couldn't have been nicer. He was a pleasure to work with, very knowledgeable and he worked hard to get me the best deal and rate! I look forward to working with Herb and heritage in the future as you have gained a loyal customer! Thank you Herb Randolph and the entire mileone heritage family for making this process enjoyable and stress free!! More