Heritage Volkswagen Parkville

Excellent Today I was able to purchase my first car! An experience that I thought would be stressful, Herb made simple and reassuring! The service was perfect a Today I was able to purchase my first car! An experience that I thought would be stressful, Herb made simple and reassuring! The service was perfect and nothing could be have be done differently! Thanks again! More

Great experience Herb helped me out with purchasing a Jeep Grand Cherokee that I've been wanting for a long time. He walked me through the entire process. I recommend Herb helped me out with purchasing a Jeep Grand Cherokee that I've been wanting for a long time. He walked me through the entire process. I recommend seeing Herb if you are in the market for a pre owned vehicle! He was very knowledgeable on the vehicle! He has even helped me out a few times after the purchase. I feel like I can call him anytime. More

Awesome experience Lavon was a trooper in every aspect and I would highly recommend him as an advocate whenever purchasing a new or used vehicle any time Lavon was a trooper in every aspect and I would highly recommend him as an advocate whenever purchasing a new or used vehicle any time More

Fantastic service We had a pleasant experience with the purchase of our Honda. Lavon gave us personalized service and the car was delivered on time. We love it. Thank y We had a pleasant experience with the purchase of our Honda. Lavon gave us personalized service and the car was delivered on time. We love it. Thank you More

Excellent service from Herb Randolph! I do a lot of driving and needed a vehicle that fit my needs. I had no idea what I wanted but Herb kept his eyes open and found an Acura MDX. That SUV I do a lot of driving and needed a vehicle that fit my needs. I had no idea what I wanted but Herb kept his eyes open and found an Acura MDX. That SUV became one of my favorite cars I have ever owned. Herbs persistence led to me being one very satisfied customer! More

Got what I wanted I walked in knowing what I wanted in a used vehicle. Salesman, manager, and finance worked hard to make an agreeable deal happen. Left there with a ne I walked in knowing what I wanted in a used vehicle. Salesman, manager, and finance worked hard to make an agreeable deal happen. Left there with a new truck and a smile. More

Very Satisfied ! My wife was looking for a sedan with a certain price range and payment, Herb Randolf was very friendly and worked hard to meet our priorities and goal My wife was looking for a sedan with a certain price range and payment, Herb Randolf was very friendly and worked hard to meet our priorities and goals. More

Wonderful - went above and beyond I had no idea what I wanted but I knew what features and price range I wanted .. Herb Randolph took all my needs into careful consideration and helped I had no idea what I wanted but I knew what features and price range I wanted .. Herb Randolph took all my needs into careful consideration and helped me find my perfect ride.. More

First Car Experience My youngest daughter, who is going to be a sophomore in college, was looking for her first car. Ed Turner was our salesman when we made our first visi My youngest daughter, who is going to be a sophomore in college, was looking for her first car. Ed Turner was our salesman when we made our first visit and test drive. In future visits he worked with us and even stayed after his shifts were over. He was helpful and followed up as promised. I had to work hard on getting the best price for my daughter, since she was going to be the one paying for the car, and eventually they made it happen. Dan Coy understund my situation and helped us out with getting to the price we were willing to pay for the car, which my daughter was happy about since she knew her price limit. The least farvorite part of the whole buying a car deal was the finance part and paperwork. I wasn't applying for a loan and the process still took over 3 1/2 hours and we didn't end up leaving until about 10:30 that night. That part could use some fine tuning so the customer wouldn't have to sit around and wait so long. I'll have to follow up with another review after I have the car in for service and a recall repair. More