Back

Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9215 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,510 reviews

September 20, 2017

Great experience Herb came recommended by a friend and I see why he's so in demand. He's knowledgeable and not pushy! He's got great follow up and I'd recommend him to More

by KateO
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Oct 17, 2017 -

Heritage Volkswagen Parkville responded

Greetings Kate! Thank you for stopping by Heritage Volkswagen Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 20, 2017

Awesome service! Spencer was a pleasure to work with and went over everything the car had to offer. He got me everything I wanted in my car and stayed late to ensure I More

by Samanthac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Spencer Buettner
Oct 16, 2017 -

Heritage Volkswagen Parkville responded

Good morning Samantha. Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Spencer was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Samantha for the highly praised review.

September 20, 2017

Used vehicle purchase Herb was fantastic. He contacted me right away after my online inquiry. He made the process smooth and painless. I will definitely be back in the futu More

by Carla GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Thank you so much for these kind words Carla! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Volkswagen Parkville, and we will make sure to share these kind words with Herb Randolph and our team! Let us know if you need anything in the future, and thanks again!

September 19, 2017

Awesome! I had the best experience ever at a car dealership when my son and I went in yesterday and purchased a Honda Civic! Bruce Freeman was extremely frie More

by Melissa Brandenburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Bruce Freeman
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Honda Civic for a checkup! Thank you again Melissa for the highly praised feedback.

September 19, 2017

Very pleasant experience Bruce was friendly and down-to-earth, An easy listener and satisfactorily answered all questions. I found Bruce to be genuinely helpful. A very ple More

by Frank Kurth Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Frank - Thank you for your encouraging review of Heritage Volkswagen Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Volkswagen Parkville.

September 19, 2017

Great service Herb was very helpful in finding the car to fit my budget! He was very thorough and had me out of there in my new Car right away! I would recommend h More

by Bethyboob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Hello Bethy - Heritage Volkswagen Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Herb Randolph and the team! Thank you again for your review.

September 18, 2017

Great experience and herb helped us find our dream truck! Can not thank herb and the crew enough for all the help and patience they showed us during this process More

by Nhare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Nhare, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new truck! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Nhare and have a great day.

September 18, 2017

Great experience! I'm the kind to avoid car dealerships at all costs but based on a recommendation decided to give this one a shot. Met Herb and instantly felt at ease! More

by Txmdgirl
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Good afternoon. Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Herb was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

September 18, 2017

Getting the job done I had a great experience working with Lavon. He told me months ago that he would get me into a new car and he kept his word. After being told no at se More

by Erick Jarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Hi Erick - Heritage Volkswagen Parkville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Erick and have a great day.

September 18, 2017

Melissa was genuinely amazing! As a 6'8" guy, car buying is a nightmare since I don't fit into most cars comfortably. Usually I have to go through a while song-and-dance to see if I More

by JasonAndTabea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski
Oct 15, 2017 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

...
114
...