Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Mr. Let's Work This gives me great pleasure to be able to say some words about herb literally since me and my wife stumbled across that dealership years ago this dud This gives me great pleasure to be able to say some words about herb literally since me and my wife stumbled across that dealership years ago this dude made me feel comfortable and he's allowed us to know that he cared and he wanted us to get into a vehicle at that time we were in a bad situation and he made as comfortable he literally told me have a seat and let me work and then said grab a cup of coffee me and my wife had been to multiple dealerships and her no so many times we had literally given up and then when we went to Parkville we met her and that day was the start of a wonderful friendship we literally tell people that he is like family I could go on and on but what I will say is since that day me and my wife has purchased for vehicles and Herb has helped us get them each time so although I may not have said it enough in his presence herb I really want to thank you for everything that you've done for us each and every time and it's kind of crazy because my daughter asked how you were doing a couple days ago continue to be the man that you are and help people the way that you do. More
Herb Randolph has great customer service. I have brought 4 cars from Herb. I request him every time I go to the dealership. Herb is the only car salesperson I will has great customer service. I have brought 4 cars from Herb. I request him every time I go to the dealership. Herb is the only car salesperson I will work with. He has worked hard to find the type of car and payments I wanted every time. Thanks Herb More
Volkswagen Passat car My salesman was extremely friendly, congenial and personable and made the car buying experience a jubilent one- I am so excited to drive my Volkswagen My salesman was extremely friendly, congenial and personable and made the car buying experience a jubilent one- I am so excited to drive my Volkswagen. More
Awesome Dealership I had an amazing experience from beginning to end at Heritage VW Parkville. This was the best car purchasing experience I’ve ever had, straightforward I had an amazing experience from beginning to end at Heritage VW Parkville. This was the best car purchasing experience I’ve ever had, straightforward, no nonsense, genuine sales people that look out for their customers. I highly recommend this dealer if you are in the market for a new VW More
Herb the Man! 3rd car purchased thru this dealership but more importantly the sales person! Herb Randolph without a doubt is a genuine great guy, and a great sales 3rd car purchased thru this dealership but more importantly the sales person! Herb Randolph without a doubt is a genuine great guy, and a great sales person. He is a fantastic representative of your dealership. I have and will continue to refer potential car buyers Herbs way! Thanks Herb! PS- Doug Mrockowski the “ fiancé guy” also has been very helpful throughout all purchases! More
Amazing, helpful, simple Herb is awesome!! He’s very outgoing and made the process simple and quick. Buying my second car from him wasn’t a second guess in my mind. Herb is awesome!! He’s very outgoing and made the process simple and quick. Buying my second car from him wasn’t a second guess in my mind. More
Our third time with herb This is our third purchase with Herb and our daughter’s first independent purchase! Herb responded to our email immediately and she drove her new car This is our third purchase with Herb and our daughter’s first independent purchase! Herb responded to our email immediately and she drove her new car the next day after he had the car she wanted transferred to his dealership from Towson. He is friendly, funny, very low key and NOT pushy at all. We would send our friends to see herb! More
wonderful Great experience. You made car buying easy and enjoyable. We had no idea that we would our new vehicle home the same day. You were very helpful showin Great experience. You made car buying easy and enjoyable. We had no idea that we would our new vehicle home the same day. You were very helpful showing us the features in our new vehicle More
Great service from Spencer and team We love our new VW Atlas! Spencer and Tavon were great helping entertain our two year old while we took turns checking out the car. We picked our blue We love our new VW Atlas! Spencer and Tavon were great helping entertain our two year old while we took turns checking out the car. We picked our blue SE with Tech and 4motion and were able to pick it up in less than 24 hours. We will return for our next vehicle! More
Professional and courteous Very positive experience salesmen located the perfect vehicle and a pleasant negotiation process. Vehicle was delivered in perfect condition and the w Very positive experience salesmen located the perfect vehicle and a pleasant negotiation process. Vehicle was delivered in perfect condition and the whole process did not take all day!!! More